Job summary
- Main area
- Nursing Support Services
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Mon-Fri 9-5 with some Saturday working (9-5))
- Job ref
- 346-NYA-116-25-A
- Employer
- Tees, Esk and Wear Valleys NHS Trust
- Employer type
- NHS
- Site
- Huntington House
- Town
- York
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 05/10/2025 23:59
- Interview date
- 14/10/2025
Employer heading

Community Support Worker/Trainee
NHS AfC: Band 3
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job overview
An exciting opportunity has arisen for a support worker/trainee to join the assertive outreach and recovery team which supports patients in the community with their mental health recovery. The role involves working with people in their homes, the community clinics and also providing in reach to patients who are admitted to hospital to support their discharge home.
The post holder will work as part of the multi-disciplinary team delivering high quality patient focused care in a community setting.
The role will involve improving the lives of people with mental health issues and the impact of their condition through the delivery of excellent services to promote recovery and wellbeing. It will involve promoting patients independence and also offering some physical health interventions.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Main duties of the job
The post holder will work in conjunction with the multi-disciplinary team to promote recovery for individuals with complex psychosis, poly substance, housing and complex social and emotional needs. Patients who are working alongside assertive outreach are often disadvantaged and marginalised from society.
We are looking for a post holder who has experience working within substance use services or with individuals experiencing substance use challenges, however this is not a requirement.
Working for our organisation
We pride ourselves in being a cohesive and supportive team with a range of different skills and professions.
Additionally, you will be working alongside care coordinators and lead professionals to achieve patient centred care that is recovery focused.
The aim is to aid individuals to achieve the highest level of independence and recovery possible reflective of their situation and bring about change that is positive and improves a person’s quality of life. We aim to support recovery, health, well-being and social participation.
We are a team that is compassionate, inclusive, and committed working together to provide excellent care to support our community.
Detailed job description and main responsibilities
The successful candidate must have completed the Diploma in Health and Social Care Level 2 or equivalent. Candidates must also have Literacy and Numeracy level 2 or equivalent and must complete the Trust Healthcare Assistant competencies within their probationary period (first 6 months in role).
The successful candidates who do not have the required qualifications will be expected to enrol on the Healthcare Assistant Framework which will include the acquisition of the level 2 Diploma Health and Social Care, level 2 in Literacy and Numeracy or equivalent and achievement of competencies. You will have a maximum of 2 years to complete this.
Please refer to the job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Person specification
Experience
Essential criteria
- Previous experience as a Band 2/3 HCA or equivalent in a care environment.
Desirable criteria
- Previous experience delivering physical health interventions such as taking blood pressure, ECGS or venipuncture.
- Previous experience working with patients with mental health difficulties.
Qualifications
Essential criteria
- Diploma in Health and Social Care level 2 or equivalent. (Trainee must be achieved within 2 years of commencement in post)
- Care Certificate (Trainee- Care Certificate must be achieved within 12 weeks of commencement in post)
- Key skills in Literacy and Numeracy level 2
- Trainee- Successful completion of the Trust’s full HCA Framework, including key skills in Literacy and Numeracy level 2, within 2 years of commencement in post
Skills
Essential criteria
- Effective verbal and written communication skills
- Competency in record keeping
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- [email protected]
- Job title
- Team Manager
- Email address
- [email protected]
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