Job summary
- Main area
- CAMHS
- Grade
- NHC AFC Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (between 8am-8pm)
- Job ref
- 346-NYC-029-25-A
- Employer
- Tees, Esk and Wear Valleys NHS Trust
- Employer type
- NHS
- Site
- ORCA House/ North Moor House
- Town
- York/ Northallerton
- Salary
- £26,530 - £29,114 per annum
- Salary period
- Yearly
- Closing
- 11/06/2025 23:59
Employer heading

CAMHS Patient/Carer Engagement and Participation
NHC AFC Band 4
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job overview
An exciting opportunity has arisen for a Band 4 Participation and Engagement worker to join the Think Together Team with the CAMHS Single Point of Access Team.
The team is locality based across North Yorkshire, York and Selby.
We are keen to hear from those who have a keen interest in supporting young people, families and carers in accessing services and supporting the development of the service, whilst ensuring the patient voice is heard.
Main duties of the job
The post holder will work within the Think Together Team within the CAMHS Single Point of Access Team and will aim to encourage the participation from service users in co-creation groups and support the service delivery and development with North Yorkshire, York, and Selby CAMHS.
The post holder will work with the CAMHS teams to develop the working relationships between services, and promote co-creation.
The post will also include visiting our partner agencies to deliver support and training, and offer consultation.
The Think Together team works across the locality of North Yorkshire, York and Selby and there is an expectation of travel across the locality in order to deliver the training, support and consultation. There may also be a requirement to work adjusted hours between 8am and finish at 8pm in relation to the patient experience co-creation group.
If you have excellent communication skills and are committed to providing a high quality, flexible service to children then we want to hear from you.
Working for our organisation
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification which outlines the main duties and responsibilities.
We would welcome candidates making contact to visit or discuss the role.
Person specification
Qualifications
Essential criteria
- Foundation Degree in Health and Social Care
- OR NVQ Level 3 in Health and Social Care and achievement of the Foundation Degree within agreed timescale
- Key skills in literacy, numeracy and ITQ level 2 (or equivalent)
Desirable criteria
- Experience working with people with mental ill health or learning disabilities (paid or voluntary)
- Have a lived experience of using secondary MH services
Experience
Essential criteria
- Experience of working in groups, or facilitating a group
- Experience of working with people who access mental health services on a regular basis.
- Experience of working with carers would be advantageous
Desirable criteria
- Experience of working in partnerships with an understanding of coproduction.
- Experience of working collaboratively with families and carers.
- Experience of working in a multi-disciplinary setting.
Knowledge
Essential criteria
- Has a broad understanding of mental health services and how legislation shapes services.
- Has a broad understanding of clinical governance in the NHS.
- Is aware of clinical risk assessment and how to use this in conjunction with their co-chair to safeguard the participants.
- Knowledge of safeguarding procedures.
- Evidence based knowledge of best practice in children and young people.
Desirable criteria
- Knowledge of groups and group processes, including any dynamics which may occur.
Skills
Essential criteria
- Active listening skills and the ability to forge and maintain excellent working relationships with patients and carers
- Communicate complex and sensitive. information effectively to patients, carers and families, and multi-disciplinary colleagues
- To be able to work effectively as an MDT
- To be able to manage own time and prioritise effectively
- To be a motivational role model for others and to work positively
- Ability to communicate in a way that recognises differences
- Ability to communicate in a way that overcomes barriers to understanding
- Ability to select and discuss sensitive and emotionally upsetting information
- Ability to write to a high standard, for variety or purposes and audiences
- Ability to present information to a variety of audiences
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Laura Walls
- Job title
- Team Manager
- Email address
- [email protected]
- Telephone number
- 0300 013 4778
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