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Job summary

Main area
317 CR Team 2 522002
Grade
Band 4
Contract
Fixed term: 11 months (until 07 June 2026)
Hours
Full time - 37.5 hours per week
Job ref
317-2025-22-036
Employer
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Employer type
NHS
Site
Freeman Hospital
Town
317 01 Freeman Hospital
Salary
£26,530 - £29,114 per annum
Salary period
Yearly
Closing
Today at 23:59
Interview date
30/06/2025

Employer heading

The Newcastle upon Tyne Hospitals NHS Foundation Trust logo

Study Support Assistant

Band 4

Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders. 

Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Job overview

We are recruiting for a Study Support Assistant to join the Renal Research Team based at the Freeman Hospital. The post involves working alongside research nurses and clinicians to deliver research trials.  You will be joining a well-established research team.  You will be expected to develop strong relationships with investigators, members of the research team, support departments and external stakeholders to ensure the delivery of all Renal research studies. 

The Study Support Assistant is an integral member of the Renal Clinical Research Delivery Team. The successful candidate will be a motivated, enthusiastic and a well organised person who can work under pressure to tight deadlines.

  • Interview Date Monday 30 June 2025
  • 37 Hours 30 Minutes/Week
  • You will be redirected to Trac to apply for the vacancy.  Please expand the job details section and read all of the information before applying for the vacancy

NO AGENCIES PLEASE

Main duties of the job

The post holder will deliver high quality administrative support to the development and implementation of clinical research programmes within the Renal Research Team.  Organising regular departmental research meetings, assisting in the preparation of study documentation and maintenance of research databases and records.

The post holder will play a key role in ensuring that departmental research activities are undertaken in line with current research governance regulations.

Working for our organisation

Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

•    Freeman Hospital
•    Royal Victoria Infirmary (RVI)
•    Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
•    Newcastle Dental Hospital
•    Newcastle Fertility Centre
•    Northern Centre for Cancer Care, North Cumbria
•    Northern Genetics Service
•    Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. 

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Detailed job description and main responsibilities

  • The post holder will deliver high quality administrative support for the development and implementation of clinical research studies within the NIHR PRC. The role will involve providing specialist research advice and support to investigators within designated clinical specialties during the set-up and running of research studies within the research unit. Responsibilities include maintaining accurate information on all research activity undertaken within the unit relating to patient participation, collecting and validating research data, organising regular departmental research meetings, assisting in the preparation of study documentation and maintenance of research databases and records. 
  • The post holder will play a key role in ensuring that departmental research activities are undertake in line with current research governance regulations.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Person specification

Qualifications & Education

Essential criteria
  • • Good general education (with GCSE English Language or equivalent at grade 4 or above
  • • NVQ level 4 (or equivalent qualification/experience) or NVQ level 3 (or equivalent qualification/experience) plus relevant practical experience of working in a demanding office environment
Desirable criteria
  • • Educated to degree level or equivalent qualification/experience/training

Knowledge & Experience

Essential criteria
  • • Experience of working in NHS or similar organisation in an administrative or project support capacity
  • • Awareness of the laws, guidelines and frameworks which govern the setup and conduct of clinical research in the UK (including ICH GCP/Research Governance Framework/E.U. Directive/Data Protection Act)
  • • Awareness of NIHR/NHS systems used in setting up a clinical research project
  • • Awareness of Industry-sponsored (commercial) and non-Industry sponsored (non- commercial) clinical research in the UK in accordance with NIHR policies and objectives
  • • An understanding of research terminology
  • • Awareness of need to coordinate the collection and submission of information and/or data in accordance with NIHR timescales and objectives
  • • Proven record of planning, organisational and administration skills
Desirable criteria
  • • Evidence of education/experience/training pertaining to clinical research studies/trials
  • • An understanding of electronic data capture systems

Skills & Abilities

Essential criteria
  • • Ability to plan and prioritise own workload to meet tight deadlines
  • • Able to analyse problems and initiate appropriate solutions effectively
  • • Extensive proficiency in Microsoft Office software, particularly Word, Access and Excel
  • • Managing multiple projects, diaries and appointments, resolving conflicting schedules
  • • Able to plan the organisation of events such as meetings
  • • Excellent interpersonal skills with ability to communicate well, in writing and verbally
  • • Ability to receive and provide complex information
  • • Able to successfully work across different groups of staff in order to obtain information
  • • Able to produce written and verbal reports as required

Employer certification / accreditation badges

We are a Living Wage EmployerVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveInvestors in People: GoldArmed Forces Covenant Gold AwardRIDI Awards Finalist 2021Mindful employer.  Being positive about mental health.Disability confident employerStonewall Gold 2022Better Health at Work Award - Maintaining ExcellenceDefence Employer Recognition Scheme (ERS) - GoldCycle Friendly Employer

Documents to download

Apply online now

Further details / informal visits contact

Name
Lynn.D Langhorne
Job title
Research Project Manager
Email address
[email protected]
Telephone number
0191 2448311
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