Job vacancy: Staff Experience and Engagement Facilitator, The Newcastle upon Tyne Hospitals NHS Foundation Trust, 317 Regent Point

Job summary

Main area: 317 Staff Experience & Engagement
Grade: Band 5
Contract: Fixed term: 5 months (until 29 March 2026)
Hours: Full time - 37.5 hours per week
Job ref: 317-2025-37-003

Employer: The Newcastle upon Tyne Hospitals NHS Foundation Trust
Employer type: NHS
Site: Regent Point
Town: 317 Regent Point
Salary: £31,049 - £37,796 per annum
Salary period: Yearly
Closing: 29/09/2025 23:59
Interview date: 23/10/2025

Staff Experience and Engagement Facilitator

Band 5

Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Detailed job description and main responsibilities

Develop and manage the Trust Careers Website, ensuring it is fit for purpose, meets business needs and maintains the corporate voice
Develop and maintain robust local databases, spreadsheets and communication systems as required, ensuring effective and efficient use of these systems in all respects
Produce briefing, and other communications, to support the Staff Experience and Engagement agenda across the Trust
Produce documents and reports pertaining to all staff engagement activity. This will require the use of MS Office and other systems on a regular basis
Ability to create content related to Staff Experience and Engagement. For example, Web Pages, Campaign Plans, Annual Reports etc
Ability to create content for a range of on-line and off-line staff engagement communication materials
Maintain own records (both electronic and paper-based)
Use, retrieve and update information daily from a variety of databases
Ensure accurate records are maintained in relation to Staff Experience and Engagement activities

You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy

Person specification

Qualifications & Education

Essential criteria

Educated to degree level or equivalent experience

Knowledge & Experience

Essential criteria

Evidence of further continuous professional development
Good working knowledge of Office software packages, including Word, Excel, PowerPoint, and Outlook
Attention to detail and ability to meet tight deadlines

Desirable criteria

Experience of writing content for communications media
Experience of presenting information creatively and ensuring it is engaging
Knowledge of the NHS Staff Survey

Skills & Abilities

Essential criteria

Excellent presentations skills, including the ability to create and present information creatively and succinctly
Excellent communication and interpersonal skills
Ability to effectively interact with a diverse range of people
Excellent organisational skills and the ability to prioritise tasks
Troubleshooting skills
Ability to develop, and maintain, good rapport and working relationships with relevant stakeholders
Ability to work with large data sets, formulise summaries and produce presentation documents
Ability to contribute to a team approach and proven experience

Important note on completion of reference section of Application Form

All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.

Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.