Swydd wag: Staff Experience and Engagement Administrator, The Newcastle upon Tyne Hospitals NHS Foundation Trust, 317 Regent Point

Crynodeb o'r swydd

Prif leoliad: 317 Staff Experience & Engagement
Gradd: Band 3
Contract: Cyfnod Penodol: 5 mis (until 29 March 2026)
Oriau: Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd: 317-2025-37-004

Cyflogwr: The Newcastle upon Tyne Hospitals NHS Foundation Trust
Math o gyflogwr: NHS
Gwefan: Regent Point
Tref: 317 Regent Point
Cyflog: £24,937 - £26,598 per annum
Cyfnod cyflog: Yn flynyddol
Yn cau: 25/09/2025 23:59
Dyddiad y cyfweliad: 14/10/2025

Staff Experience and Engagement Administrator

Band 3

Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion.

We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Provide administrative support for the development and management of the Trust Careers Website, ensuring it is fit for purpose, meets business needs and maintains the corporate voice
Develop and maintain robust local databases, spreadsheets and communication systems as required, ensuring effective and efficient use of these systems in all respects
Work collaboratively with the team to produce briefing, and other communications, to support the Staff Experience and Engagement agenda across the Trust
Provide administrative support to produce documents and reports pertaining to all staff engagement activity. This will require the use of MS Office and other systems on a regular basis
Provide administrative support in creating content related to Staff Experience and Engagement. For example, Web Pages, Campaign Plans, Annual Reports etc
Work collaborative with the team to create content for a range of on-line and off-line staff engagement communication materials
Maintain own records (both electronic and paper-based)
Use, retrieve and update information daily from a variety of databases
Ensure accurate records are maintained in relation to Staff Experience and Engagement activities

Manyleb y person

Qualifications & Education

Meini prawf hanfodol

Educated to NVQ Level 3, or equivalent experience

Knowledge & Experience

Meini prawf hanfodol

Good working knowledge of Office software packages, including Word, Excel, PowerPoint, and Outlook
Excellent keyboard skills
Previous administrative experience

Meini prawf dymunol

Financial understanding/experience
Experience of promotional work through websites and social media

Skills & Abilities

Meini prawf hanfodol

Excellent communication and interpersonal skills
Ability to effectively interact with a diverse range of people
Excellent organisational skills
Attention to detail and ability to meet tight deadlines
Ability to develop, and maintain, good rapport and working relationships with relevant stakeholders

Important note on completion of reference section of Application Form

All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.

Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.