Job summary
- Main area
- Administrator
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week
- Job ref
- 222-EAL-031
- Employer
- West London NHS Trust
- Employer type
- NHS
- Site
- Avenue House
- Town
- London
- Salary
- £32,199 - £34,876 Per Annum Pro Rata Inclusive of Allowances
- Salary period
- Yearly
- Closing
- 20/10/2025 23:59
- Interview date
- 29/10/2025
Employer heading
Administrator
Band 4
West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.
We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.
Job overview
The Trust have successfully established a Rough Sleeping Team, and we are now recruiting staff to the Team. An opportunity exists for an Admin worker (WTE 0.6 - 3 days pw) to assist the Multi-Disciplinary Team with those tasks described in the attached Job Description.
This is an exciting development providing a much-needed service which will cover the tri borough area. You will be a good communicator with a degree of flexibility, able to maintain precise records and input data to a required standard.
You will also assist with minutes /notes at meetings, liaise with partners and be able to support the Team with a variety of tasks that will ensure we provide service users with the best possible outcomes. Telephone, computer and personal communication skills are essential for this post.
Main duties of the job
You will enter data regularly on the appropriate e- forms, you will need to maintain records on clients and maintain a small petty cash float.
You will keep accurate and up to date records of any cash transactions completed by Team members.
Accurate minute taking at meetings is an essential of the post. You will be required to distribute information to a small Team group.
Clear and effective communication is a firm requirement as message taking is also a task of the post holder.
You will need to be a good timekeeper. Punctuality is an essential requirement of the post.
Working for our organisation
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person specification
Qualifications
Essential criteria
- Good standard of general education including English and Maths
- Evidence of personal development
Desirable criteria
- NVQ
Experience
Essential criteria
- Experience of Administration/Secretarial / Reception work
- Experience of Data entry
- Experience of arranging and supporting meetings
- Experience of Filing and Photocopying
- Demonstrated ability to develop positive relationships with people
- Demonstrated ability to work within and show understanding of equal opportunities
Desirable criteria
- Working in a team
- Supervising staff
- Experience of patient record systems/databases
- Working in a Mental Health setting.
Knowledge
Essential criteria
- Confidentiality
- Data Protection Act
- A range of secretarial processes / Admin procedures
- Knowledge of Health and Safety at Work
- Knowledge of Microsoft Word, Excel and PowerPoint
- Knowledge of Equal Opportunities and Diversity
Desirable criteria
- Producing activity reports
- Understanding of mental health issues and working within a homeless service.
Skills
Essential criteria
- Excellent written and verbal communication skills
- Ability to work autonomously within a team and with other disciplines.
- Able to deal with staff, visitors and clients in a professional, courteous and helpful manner
- Accurate data entry skills
- Accurate minute taking skills
- Ability to work under pressure as part of a team or independently
- Ability to work collaboratively and in partnership with other managers, professions and agencies.
- Able to organise and prioritise work
- Able to exercise discretion and maintain confidentiality at all times.
Desirable criteria
- Database skills (Microsoft Access)
- Advanced Excel skills
- Microsoft PowerPoint
- Trained in the use of electronic patient record system
Other Requirments
Essential criteria
- Self-motivated
- A flexible, enthusiastic and mature attitude.
- Adaptable to change.
- Committed to team/service development and able to promote a positive image of the Service
- Enthusiastic and willing to learn
- Professional presentation/standard of work
Desirable criteria
- Ability to learn new skills
- Team player
- Methodical approach to tasks
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jeremy Mulcaire
- Job title
- Team Manager
- Email address
- [email protected]
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