Job summary
- Main area
- Patient Lounge
- Grade
- AfC Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 384-AGB-EMF19174-B2
- Employer
- Royal Surrey NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Surrey NHS Foundation Trust
- Town
- Guildford
- Salary
- £25,768 per annum pro rata - includes high cost area supplements (HCAS)
- Salary period
- Yearly
- Closing
- 30/10/2025 23:59
Employer heading

Healthcare Assistant
AfC Band 2
Job overview
We are looking for an enthusiastic, committed, flexible and hard working person to join our small team of Patient Discharge Lounge. We are compassionate and small knitted team working to smoothen the patient flow throughout the hospital. The department specialises in ensuring safe discharges for all kinds of specialities including medicine and surgery. We are Gold awardee for the Achieving Excellence programme and our colleagues have attained numeours Greatix and PALS compliments.
The department is open between Monday to Friday 7am to 8pm and closed on weekends and bank holidays. Suitable candidates will ideally have:
-Excellent communication skills
-Effective interpersonal skills with staff and patientsDesire to develop new skills and knowledgeFlexible working approach
Main duties of the job
To assist in the provision of highly quality care to patients and their families under the direction and supervision of the Multi-disciplinary Team.
Demonstrate a range of nursing skills to meet the needs of patients whilst promoting dignity, privacy and respect. To compliy with the Code of Conduct for Healthcare Support Workers. To provide a range of healthcare and non-nursing duties, ensuring an efficient and effective service to the ward/department at all times.
Working for our organisation
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo
Detailed job description and main responsibilities
To provide nursing acareunder the guidance and supervision of a registered nurse. To assist with administration and non-nursing duties at the discretion of the Ward Sister.
Person specification
Qualifications
Desirable criteria
- Educated to GCSE level or equivalent work experience
Knowledge
Desirable criteria
- Previous experience in patient contact position
- Knowledge of acute hospital setting
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Prity Pandey
- Job title
- Senior Sister
- Email address
- [email protected]
- Telephone number
- 1483571122
- Additional information
If you reuqire any further information, please contact our Senior Sister, Prity Pandey on 01483571122 extension 3066
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