Job summary
- Main area
- Portering Services
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 430-CORP25-169A
- Employer
- Milton Keynes University Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Support Services Facilities (Dept)
- Town
- Milton Keynes
- Salary
- £24,465 Per annum
- Salary period
- Yearly
- Closing
- 26/11/2025 23:59
Employer heading
Support Team Assistant
Band 2
At Milton Keynes University Hospital, you will be welcomed into a friendly and supportive environment where teamwork and respect are at the heart of everything we do. We are proud to live our Trust values and behaviours every day, creating a culture where everyone feels heard and valued.
MKUH staff's Motivation and Involvement scores are among the highest in our peer group, showing that our people feel inspired and included in decision-making (Staff Survey, 2024).
Our benefits
We believe in recognising and rewarding the amazing contribution of our staff and that is why we offer a comprehensive benefits package designed to support your wellbeing, work-life balance, and professional growth, including:
- Free on-site parking including EV charging
- Complimentary refreshments
- Flexible working arrangements
- Discounted gym membership
- Salary sacrifice car scheme
- Generous annual leave, with the option to bank holiday entitlement
- Membership of the NHS Pension Scheme
- On-site nursery (charges apply)
- A wide-ranging staff health and wellbeing programme including EAP
- VIVUP products to support your mental, physical, and financial Wellbeing
Job overview
Support Services Assistant
Support Services Department
Band 2
Hours: Various Shifts
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
- Free on-site parking
- Free tea and coffee
- Great flexible working opportunities
- Discounted gym membership
- Lease car scheme
- Generous annual leave and pension scheme
- On site nursery (chargeable)
- Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, including new cancer and a new main entrance. We are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
We are looking for individuals who are team players. Vacant posts as follows:
Support Services assistant, we are recruiting to various shifts:
Full time, including weekends, AM, PM & Night shifts.
1 X 37.5 hours
Rates of pay.
Monday till Friday £12.72p/h
Saturday £17.62p/h
Sunday £22.53 p/h
Interview date: 01/12/2025
Main duties of the job
We care We communicate We collaborate We contribute
“- NHS Survey, 2024'' 73.8% of this team would strongly recommend their organisation as an excellent place to work.
The successful applicants will carry out a variety of tasks with full training provided.
Aim of the role
- To safely move patients between departments as required by clinical service teams.
- To physically move Medical equipment in a safe and compliant manner.
- To work as part of a team to provide service that supports all aspects of patient care and the general running of the hospital.
- To follow Standard Operating Procedures and ask for guidance/advice from Supervisors/Line manager when necessary.
- To be flexible and to comply and follow all policies and procedures.
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We reserve the right to close posts early if we receive a sufficient volume of applications. We are committed to equal opportunities and welcome applications from all sections of the community and thank you for your interest in our Hospital
Working for our organisation
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a “Good” rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.
Further investment is underway, including the construction of Oak Wards – a new ward block featuring two 24-bed wards – and the recently approved Women and Children’s Centre, set to open by 2030.
Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -
For further information about Milton Keynes please visit - Visit Milton Keynes
Detailed job description and main responsibilities
Patient Movement
Transfer patients/visitors using appropriate equipment (wheelchairs, beds, trolleys) this may also include using Manual handling procedures such as “Pat sliding techniques.
Movement of Deceased
Movement of deceased patients from clinical areas to the mortuary using clinical manual handling as necessary, duties include registration of details into Mortuary book and placement of deceased in relevant area within the mortuary facility.
Specimen Collection
Collect pathology specimens, containers and units of blood as and when required in accordance with safe handling procedures.
Laundry and Rubbish duties
Provide a laundry and rubbish service, using specialised equipment in line with the Trust’s Waste Policy and Infection, Prevention and Control Manual.
Gas Cylinder Replacement
To replenish gas supply where required and to check the cylinder/regulators for leaks in accordance with defined procedures. Report all faults relating to medical gas cylinders/regulators in compliance with approved processes.
Fire alarm activations
Respond to fire alarm activations in accordance with the Trust procedures and to offer assistance during the incident, to ensure safety of staff, visitors and patients.
Cardiac Arrests & Major Incidents
Respond to calls of cardiac arrests and major incident to provide assistance to the medical staff, this may include, collection of equipment, specimen delivery and cordoning off of the area from public view.
Show reasonable judgement during emergency situations, i.e. Fire alarms and Major Incidents.
Helipad Duties
To carry out helipad duties as and when required.
Please refer to the job description for further details.
Person specification
Qualifications and knowledge
Essential criteria
- 5 GCSE’s at grade A – D or equivalent. International qualifications will only be accepted if they meet or exceed GCSE standard and the applicant must state this on the application form. Good verbal and written skills is a must.
- Knowledge of health and safety and COSHH.
Desirable criteria
- An understanding of infection control and a basic knowledge of hospital acquired infections
- Health and safety certification
Experience
Essential criteria
- Experience in a customer focused role
- Experience of working in a fast paced and busy environment
Desirable criteria
- Previous employment in the NHS or a not for profit healthcare setting
- Portering experience.
Skills
Essential criteria
- Physically fit and able to undertake load bearing tasks
- Able to work under pressure, multitask, prorirotise workload and follow instruction
Desirable criteria
- Basic computer skills and a working knowledge of Microsoft applications including databases
- Basic understanding of medical terms and references
Personal and people development
Essential criteria
- Evidence of team working ability.
- Evidence of working on own initiative
Desirable criteria
- Good analytical and organisational skills
- An genuine interest in the NHS and personal career development including a desire to train and progress.
Communication
Essential criteria
- A good level of verbal communication.
Specific requirements
Essential criteria
- Able to perform the duties of the post with reasonable aids and adaptations
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Aiden Ralph
- Job title
- Support Services Manager
- Email address
- [email protected]
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