Job summary
- Main area
- RLH SURGERY PERI-OPERATIVE AND CRITICAL CARE
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week
- Job ref
- 259-7921779RLH
- Employer
- Barts Health NHS Trust
- Employer type
- NHS
- Site
- Royal London Hospital
- Town
- London
- Salary
- £34,186 - £37,389 per annum inc (pro rata)
- Salary period
- Yearly
- Closing
- 22/04/2026 23:59
Employer heading
Senior Audiology Assistant (SATO)
Band 4
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
Barts Health supports the Pregnancy Loss Pledge and commits to supporting their staff through the distress of miscarriage.
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
Job overview
We are seeking an enthusiastic, well-organised individual to join our friendly team as a Senior Audiology Assistant. We are looking for someone with experience of working with the elderly in a social care or community care environment and the flexibility to assist the department with both clinical work and its administrative needs. Duties will include hearing aid repairs clinics, hearing assessments, assisting senior staff to test adults, and with all administrative duties.
As this post will include domiciliary visits, a full driving license will be essential and you will be required to use your own car for these visits.
The post holder will be based at the Audiology Department at The Royal London Hospital Whitechapel.
Full training will be given to enable the successful applicant to gain the clinical and other skills required, including attending accredited external courses. No formal qualifications are required but educated to GCSE standard or equivalent is preferable. Good verbal and written communication skills are essential for this post.
The Audiology service is managed by Bart’s Health and we cover five districts in East London - Tower Hamlets, City and Hackney and Newham, Waltham Forest and Redbridge. . We provide a service at many health centres and hospitals including, The Royal London Hospital, Homerton Hospital and Newham University General Hospital, Vicarage Lane and West Ham Lane Health Centre in Stratford, Newham and Whipps Cross Hospital.
Main duties of the job
· To provide hearing aid maintenance for housebound hearing aid users.
- To assist with diagnostic testing of adults.
- To be responsible for the safe use and calibration of equipment and ensuring accurate patient health records are maintained.
- To assist in hearing aid clinics for adults in the acute and community settings and the patients home environment.
- To perform reassessments on adult existing hearing aid users.
- To assist with administration duties where required.
- To plan and prioritise own workload within the framework of service delivery, priorities as defined by the line manager.
Working for our organisation
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person specification
Qualifications
Essential criteria
- Educated to GCSE level Math’s and English
- Full clean driving licence
Desirable criteria
- A desire to gain additional knowledge qualifications
- Deaf Awareness
Experience
Essential criteria
- Experience of working with the general public
- Acts responsibly as a team member and seeks help if necessary
- Methodical and logical approach to work prioritisation and planning
- A proven record of being able to work within set timeframes working to priorities and deadlines
Desirable criteria
- Experience of working within the NHS or healthcare setting
- Experience of working in a care home or with the elderly
Skills
Essential criteria
- Ability to prioritise, innovate & work as part of a multi-disciplinary team
- To be able to communicate effectively with patients in person and on the telephone
- To be able to communicate professionally electronically to enable update of patients files.
- Ability to remain calm, professional at all times ensuring all patients are treated equally
- Good IT skills
- A commitment to offer only a high quality service
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Dina Al-Sattar
- Job title
- Clinical Lead
- Email address
- [email protected]
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