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Job summary

Main area
Surgery
Grade
Band 4
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week
Job ref
188-AC070626
Employer
University Hospital Southampton NHS Foundation Trust
Employer type
NHS
Site
University Hospital Southampton
Town
Southampton
Salary
£28,392 - £31,157 Per annum - pro rata
Closing
29/06/2026 23:59
Interview date
06/07/2026

Employer heading

University Hospital Southampton NHS Foundation Trust logo

Bladder Cancer Navigator

Band 4

Job overview

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Please see below for the detailed job description of the role.

 

Main duties of the job

Are you highly organised, motivated and passtionate about making a real different to patient care? University Hospital Southampton is offering an exciting opportunity to join our Urology Administrative team as a Bladder Pathway Coordinator.

In this vital role, you will support the smooth and timely management of patients along the bladder cancer pathway, from initial referral through diagnosis, treatment and follow-up.  You will proactively coordinate and track patients to ensure key clinical milestones are achieved, acting as a central point of contact for patients, clinicians and multidisciplinary teams (MDT's).

By reducing delays and closely monitoring compliance with national cancer targets, including the 62-day pathway, you will plan crucial role in improving both patient experience and clinical outcomes.

Working for our organisation

University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.

Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast. 

We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.

At UHS, we’re committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients. 

At UHS, we proudly champion individuality, recognising that outstanding care is only possible with a diverse, inclusive team. We’re committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.

Detailed job description and main responsibilities

You will act as centralised point of contact for patients. This role involves proactively reaching out to patients to provide the necessary assistance, offering proactive support and guidance throughout the early diagnostic and treatment pathway. 

You would be working closely with clinical teams to coordinate patient care, escalate concerns when appropriate, and ensure patients receive timely information and support. 

You will maintain accurate records and monitor patient pathways from referral through to discharge or onward referral, ensuring compliance with Cancer Outcomes & Services Dataset (COSD) requirements, national cancer targets, and patient-centred care standards.

Please visit our social media platforms, to find out more about working for UHS:

Facebook

Instagram

LinkedIn

Person specification

Qualifications, knowledge and experience

Essential criteria
  • Training and experience in administrative roles to vocational level 3 or equivalent
  • Good knowledge across a range of administrative work procedures including non-routine elements to Diploma level 4 or equivalent
  • Good grounding in medical terminology
  • Relevant experience in an NHS setting with a wide breadth of speciality knowledge
  • Experience of working in a pathway coordination/navigation role or similar
  • Proficient in the use of all hospital computerised patient systems
  • Experience of working in a patient or customer facing role with ability to establish report
Desirable criteria
  • Service improvement training
  • Experience of working in a patient or customer facing role with ability to establish rapport
  • Experience of working in an operational environment
  • Knowledge and understanding of cancer pathways
  • Knowledge of relevant cancer treatments, interventions and terminology

Trust Values

Essential criteria
  • Patients First
  • Always Improving
  • Working Together

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyArmed Forces Covenant (Silver Award)Care quality commission - GoodDisability confident employerInclusion UK

Documents to download

Apply online now

Further details / informal visits contact

Name
Vikki Brown
Job title
Associate Operations Manager
Email address
[email protected]
Telephone number
02381 204680
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