Job summary
- Main area
- CMHS Slough
- Grade
- Band 3
- Contract
- 8 months (Fixed term end date will be determined after pre employment checks have been completed)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 371-MHS1113
- Employer
- Berkshire Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- CMHS Slough, New Horizons, Pursers Ct, Slough SL2 5BX
- Town
- Slough
- Salary
- £27,106 - £28,850 per annum (Incl .of HCAS)
- Salary period
- Yearly
- Closing
- 02/08/2026 23:59
- Interview date
- 14/08/2026
Employer heading
Administrator
Band 3
Job overview
Administrator (Band 3) – Community Mental Health Service, New Horizons (Slough)
Join our busy operational team and help keep the service running smoothly. You’ll be the first point of contact, provide day-to-day admin support, and make sure data, diaries, communications and office systems are accurate and well organised.
Main duties of the job
You’ll manage phone and email enquiries, support Service Managers with diary admin (as required), type confidential correspondence, and maintain electronic/paper records. You’ll also collate and input data, help produce service information, manage post and communications, and order stationery/supplies. You must work with discretion and follow Trust policies on confidentiality, data protection and health & safety.
Working for our organisation
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days’ annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- ‘Cycle to Work’ and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
Detailed job description and main responsibilities
Key responsibilities include:
-
Act as the first point of contact for the service and maintain effective communication with colleagues and partner teams.
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Maintain organised office systems (electronic and paper) to support safe, efficient service delivery.
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Type confidential letters, emails, reports and other documents to a high standard and within deadlines.
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Arrange meetings/events, prepare/distribute papers, take minutes and circulate actions promptly.
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Provide diary and admin support to Service Managers as required.
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Collate, input and quality-check data on relevant systems and support routine reporting.
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Handle phone/email enquiries, take messages, escalate appropriately and report faults for follow-up.
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Manage incoming/outgoing post and distribute service user and staff communications.
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Order stationery/supplies (as designated) and support projects and ad-hoc admin tasks.
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Work in line with Trust policies, including confidentiality, data protection, safeguarding and health & safety.
This is a fixed term contract working on site Monday to Friday, 9am to 5pm. The initial contract length is for 8 months.
The “must haves” for this role:
1. NVQ Level 3 (or equivalent experience) and a good understanding of admin/office procedures
2. Office/admin experience, including meeting support and minute-taking
3. Confident IT skills (e.g., Outlook, MS Office, internet and databases)
4. Clear communication skills, professionalism and discretion with sensitive/confidential information
5. Organised and proactive, able to prioritise, work flexibly and travel between sites if required
If you’re someone who shares our passion for excellence and care, join us and let’s be outstanding together.
We welcome a conversation about any other questions you may have. Please don’t hesitate to call: Harshita Singh on 01753 690950 for further information.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Person specification
Education/Qualifications/Training
Essential criteria
- NVQ3 or equivalent qualification/experience
- Basic knowledge of administration and/or office procedures
- Previous knowledge and experience of working in an office and/or customer care environment, undertaking a full range of administrative duties, including minute-taking
- Knowledge and experience of using a variety of software programmes/packages
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Harshita Singh
- Job title
- Business Support Manager
- Email address
- [email protected]
- Telephone number
- 01753 690950
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