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Crynodeb o'r swydd

Prif leoliad
Administration
Gradd
Band 5
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
290-PHC-112
Cyflogwr
Imperial College Healthcare NHS Trust
Math o gyflogwr
NHS
Gwefan
St Mary's Hospital
Tref
London
Cyflog
£38,488 - £46,852 pa inclusive
Cyfnod cyflog
Yn flynyddol
Yn cau
25/08/2026 23:59

Teitl cyflogwr

Imperial College Healthcare NHS Trust logo

Senior Business Administrator

Band 5

Fulfil your potential in hospitals that make history:

Charing Cross, Hammersmith, St Mary’s, Queen Charlotte’s & Chelsea and Western Eye.

With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.  

We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.  

We have a rich heritage and an ambitious vision for the future of our patients and local communities.

With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.

We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.

 

 

 

Trosolwg o'r swydd

As a Senior Business Administrator – Accounts Receivable, supporting the efficient management of private patient accounts and credit control processes.

You will play a key role in maintaining accurate financial records, producing reports, monitoring outstanding debt, supporting audits, and responding to queries from patients, insurers, embassies and other stakeholders. Working closely with finance and operational teams, you will help ensure timely payments, effective account management and high standards of customer service

Prif ddyletswyddau'r swydd

  • As a Senior Business Administrator – Accounts Receivable, you will support the management of private patient accounts, credit control activities and financial reporting. 
  • You will act as a key contact for patients, insurers, embassies and internal teams, resolving queries and supporting timely payment collection. The role includes preparing reports, monitoring outstanding debt, maintaining accurate records and audit trails, supporting financial audits, resolving billing issues and contributing to process improvements.
  • You will work closely with finance and operational teams to ensure compliance, high-quality customer service and the efficient operation of Imperial Private Healthcare’s accounts receivable function.  

Gweithio i'n sefydliad

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.  

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme.  Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. 

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly,  part time or job share.  Please talk to  us at interview. 

Environmental sustainability
Climate change and poor air quality is a health emergency that harms people’s health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.  

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. 

For both overviews please view the Job Description attachment with the job advert.

Manyleb y person

Education/ qualifications

Meini prawf hanfodol
  • Degree or Equivalent works experienced in a public sector/healthcare setting
Meini prawf dymunol
  • Relevant business administration, finance or customer service qualification desirable

Experience

Meini prawf hanfodol
  • Experience of working in an administrative, finance, accounts receivable or credit control environment.
  • Experience of maintaining accurate records, trackers and routine reports.
Meini prawf dymunol
  • Experience in project management or process improvement, including documenting and implementing standard operating procedures (SOPs) in a finance or administrative environment.
  • Experience of dealing with routine queries from internal and external stakeholders.
  • Experience liaising with multiple stakeholder groups

Skills/knowledge/ abilities

Meini prawf hanfodol
  • Proficient in MS Office and intermediate Excel (pivot tables, VLOOKUP); strong analytical skills for reporting. Knowledge of database/PAS systems (e.g. Compucare)
Meini prawf dymunol
  • Understanding of data protection legislation including UK GDPR, Data Protection Act 2018 and Caldicott principles

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant (Silver Award)Disability confident employerAccredited Living Wage EmployerNHS Rainbow Badge - BronzeWe Work FlexiblyGreen Plan

Application numbers

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Monica Edwards
Teitl y swydd
Head of Business Administration
Cyfeiriad ebost
[email protected]
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg