Job overview

As a Senior Business Administrator – Accounts Receivable, supporting the efficient management of private patient accounts and credit control processes.

You will play a key role in maintaining accurate financial records, producing reports, monitoring outstanding debt, supporting audits, and responding to queries from patients, insurers, embassies and other stakeholders. Working closely with finance and operational teams, you will help ensure timely payments, effective account management and high standards of customer service

Main duties of the job

• As a Senior Business Administrator – Accounts Receivable, you will support the management of private patient accounts, credit control activities and financial reporting. 
• You will act as a key contact for patients, insurers, embassies and internal teams, resolving queries and supporting timely payment collection. The role includes preparing reports, monitoring outstanding debt, maintaining accurate records and audit trails, supporting financial audits, resolving billing issues and contributing to process improvements.
• You will work closely with finance and operational teams to ensure compliance, high-quality customer service and the efficient operation of Imperial Private Healthcare’s accounts receivable function.  

Working for our organisation

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.  

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme.  Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. 

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly,  part time or job share.  Please talk to  us at interview. 

Environmental sustainability
Climate change and poor air quality is a health emergency that harms people’s health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.