Job overview

We are actively recruiting for a compassionate, organised and motivated Oncology Cancer Support Navigator to join our growing Private Care Oncology team. You will play an important part in helping patients feel supported, informed and cared for throughout their cancer journey, from diagnosis and treatment planning through to ongoing care.

As a trusted point of contact for patients and their families, you will work closely with consultants, clinicians and multidisciplinary teams to ensure every stage of care is well coordinated. Working alongside the Private Care Oncology Team, you will bring together excellent organisation with empathy and understanding, helping patients navigate what can often be a challenging and uncertain time.

You will coordinate referrals, investigations, appointments and treatment plans, helping patients access the care they need without unnecessary delays. Building strong relationships across services, you will connect patients with the right teams, keep communication flowing and help create a smooth, responsive and genuinely patient-centred experience.

We are looking for someone who has previous Private Patient experience as well as someone who thrives in a busy environment, communicates with warmth and confidence and has excellent attention to detail. If you enjoy bringing organisation to complex pathways and are passionate about making a meaningful difference to patients and their families, we would love to hear from you.

Main duties of the job

•    To provide a comprehensive, highly efficient administration and navigation service to oncology private patients and stakeholders.
•    To communicate effectively with patients and carers regarding appointments, investigations and treatment-related matters.
•    To work independently, manage and prioritise workload, and liaise closely with the wider oncology team.

Working for our organisation

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.  

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme.  Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. 

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly,  part time or job share.  Please talk to  us at interview. 

Environmental sustainability
Climate change and poor air quality is a health emergency that harms people’s health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.