Job summary
- Main area
- Administration
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 050-AC425-0625
- Employer
- Betsi Cadwaladr University Health Board
- Employer type
- NHS
- Site
- Ysbyty Gwynedd
- Town
- Bangor
- Salary
- £26,928 - £29,551 per annum
- Salary period
- Yearly
- Closing
- 07/07/2025 23:59
Employer heading

Senior Medical Secretary
Band 4
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed
Job overview
To provide a comprehensive, high quality medical secretarial and administrative service to the Endocrinology consultants and their medical team and specialist nursing teams, and other health professionals. To co-ordinate and maintain arrangements to facilitate the patients progression along a defined pathway. To maintain the office organisation and monitor the workload related to the administration team.
Main duties of the job
The post holder will ensure all administration duties relating to the patient pathway are adhered to as per the department Standard Operating Procedure (SOP), and will co-ordinate and maintain arrangements to facilitate the patients progression along a defined pathway, using understanding of work procedures own experiences and practices.
Using own knowledge and experience the post holder will maintain and improve the office organisation and will delegate and monitor the workload related to the medical secretary administration team
The post holder will monitor and review patient forms /details and items pending further action, to ensure that outstanding responses and information are finalised. Collect and collate information relevant to the patient and the service, for example waiting times, RTT, DNA/CNA statistics, backlog and length of stays as well as delayed transfers of care and will report on statistics as directed by the line manager.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
- NVQ Business administration L4 or equivalent experience
Desirable criteria
- NVQ 3 Customer Service
Experience
Essential criteria
- Experience of working as a medical secretary
Desirable criteria
- Previous NHS Experience
Skills
Essential criteria
- Advanced typing skills
Knowledge
Essential criteria
- Knowledge and ability to use Microsoft office applications
Desirable criteria
- Knowledge of Referral to Treatment process (RTT)
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Joanne Jones
- Job title
- Community Services manager
- Email address
- [email protected]
- Telephone number
- 03000 852293
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