Job overview

THIS POST IS FIXED TERM/SECONDMENT FOR 5 MONTHS DUE TO FUNDING 

IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.   

An exciting opportunity has arisen within the Planned Care Core Validation team for a Patient Validation/Tracking Worker. This role involves providing support for the validation of patient pathways and high-quality tracking processes across the organisation. The post holder will play a key role in ensuring that RTT (Referral to Treatment) pathways are accurately recorded, actively managed, and compliant with national NHS standards and guidance.

Working closely with the Specialty Site Manager, the Pathway Tracking Worker will lead on the validation of patient pathway data, ensuring accuracy regarding the starting and stopping of the RTT clock and the status of individual pathways. This role is integral to maintaining reliable performance management, supporting service delivery, and ensuring regulatory compliance.

The post holder will require strong analytical skills, a keen eye for detail, and the ability to collaborate with clinical, administrative, and informatics teams to resolve discrepancies and improve data quality.

Main duties of the job

• Undertake routine and ad hoc patient pathway validation, ensuring RTT clock accuracy, pathway status integrity, and completeness of data across systems.

• Actively track and monitor patient pathways, identifying overdue pathways, validation gaps and risks to RTT compliance.

• Provide day-to-day support, guidance and supervision to Validation Clerks

• Investigate pathway discrepancies, data anomalies and validation failures, working with clinical and administrative teams to establish root causes and implement corrective actions.

• Ensure accurate recording and maintenance of key RTT events (e.g. clock starts, pauses, stops, and pathway adjustments).

• Maintain clear audit trails and documentation to evidence validation activity and compliance with internal controls and external assurance requirements.

• Liaise with clinical, operational, informatics and scheduling teams to promote consistent understanding of patient pathway rules and data quality standards.

• Assist in PTL management processes, ensuring pathways are actively validated ahead of reporting and operational reviews.

• Contribute to the production of pathway validation reports, performance summaries and exception reports for senior management.

• Monitor compliance with national RTT standards, identifying risks to performance and escalating concerns appropriately.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. 

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.