Job overview

An exciting opportunity has arisen to be part of this dynamic and progressive department. Applications are invited from energetic, out-going and hardworking people interested in providing an excellent service to medical students.

This key role requires great communication skills, along with a genuine desire to help people develop.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

The Undergraduate Support Officer will be responsible for liaising with various departments and organisations both internal and external to the Health Board, in order to ensure the provision of high quality medical education to students at Glan Clwyd Hospital.

This post holder needs to have excellent communication skills as you will need to maintain a strong working relationship with a wide range of hospital and university staff to arrange/ plan timetables along with arranging student accommodation, creating welcome packs, booking and preparing training rooms, assisting with student induction and maintaining a record of student feedback. You will act as the first point of contact for the department and will need to effectively manage your own workload and be confident in using your initiative.

The post holder will be required to assist the Undergraduate Manager in providing pastoral care to medical students.

The successful candidate must be able to work plan and prioritise and organise their workload in order to meet numerous deadlines. Excellent computer skills are also required. 

It is advised that any interested candidates arrange an informal visit with the Undergraduate Manager to discuss the role further.

The opportunity to job share will be considered.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.