Job overview

We are recruiting two Full-Time Sterile Services Supervisors.  These positions offer successful candidates the opportunity to work within a well-established sterile services team at Glan Clwyd Hospital.

The Sterile services supervisors will have extensive knowledge and skills of requirements for the product in line with the ISO 13485:2016 standard. They will support the management team in ensuring staff conform to the departmental Quality Management System, hospital policy and procedures, highlighting immediately any areas of concern.

The post holder will be responsible for assessing, organising, and planning the daily workflow within the sterile services department to ensure maximum usage of resources and the efficient and effective operation of the department.

They will provide training to senior and junior colleagues and act as a resource to support the technicians to reduce the Departmental and individuals’ non-conformances.

The post holders will be expected to deputise in their absence with the support of the Sterile services Manager.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

• General management and supervision of the production team.
• To assess, plan, organise and manage own workload and the workload of others, to ensure maximum utilisation of resources available on a day-to-day basis.
• Responsible for the day-to-day supervision and co-ordination of staff within the department.
• To provide and receive complex information and to facilitate effective communication with both departmental staff and customers.
• To provide appropriate support for technicians and their on-going development through regular reviews of performance and yearly staff appraisals.
• Responsibility and authority for resolving day-to-day problems and queries arising from customers and supporting the Management team with more complex complaints investigation. Ensure delegated actions relating to complaints are completed within the specified time frames.
• To deputise in their absence of Sterile services Manager.
• To communicate to the production team the departments progress against agreed targets, proposed changes in activity affecting expected production levels, quality issues and general health board news.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.