Job overview

An exciting and unique opportunity has arisen for an experienced administrator to join the new Health Equity & Inclusion Service. 

The newly formed service will work with other services in Sirona to improve accessibility to vulnerable or underserved populations across Bristol, South Gloucestershire and North Somerset.

If you enjoy working with people from diverse cultures and are committed to providing care for patients from vulnerable and socially excluded groups, this could be the job for you.

This interesting post offers you an excellent opportunity to contribute to the smooth running of the Health Equity and Inclusion Service. You will be responsible for providing effective and efficient administrative and clerical support to the team. 

You will be working in a busy environment and will need good organisational and communication skills, patience and enjoy working flexibly within a team.

The role requires someone with an adaptable attitude who likes a variety of tasks and wants to make a difference to a diverse and vulnerable groups.

Main duties of the job

• Receive interpreting requests for various languages to the service and allocate assignments to team members.
• Where requests cannot be met in house, then sign post customer to external provider.
• Attend, take notes and contribute to team meetings
• Sending letters and reports - information will be confidential
• Manage interpreting assignment bookings and cancellations for the service
• Maintain an accurate and up to date electronic service database to interpreting requests and service engagements information
• Receiving internal and external post, sorting and prioritising tasks, daily correspondence, and e-mails as appropriate.
• Answering the telephone, taking, and relaying messages.
• Assist with ordering and managing supplies.

Working for our organisation

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you’ll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.