Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Legal Services
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
050-AC561-0825
Employer
Betsi Cadwaladr University Health Board
Employer type
NHS
Site
Base to be agreed upon recruitment
Town
TBC
Salary
£25,313 - £26,999 per annum
Salary period
Yearly
Closing
14/08/2025 23:59

Employer heading

Betsi Cadwaladr University Health Board logo

Legal Services Administrator

Band 3

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2025/2026 and will be implemented in August 2025 with arrears backdated to 1st April 2025 where applicable. 

 

Job overview

This is a permanent post for the position of Legal Services Administrator.

The Legal Services Administrator will provide efficient, effective secretarial and administrative services to the Legal Services Team encompassing all healthcare legal matters including clinical negligence claims, personal injury claims and inquests.

Main duties of the job

  • First point of contact for the Legal Services Team.
  • Deal with enquiries from various people including Claimants Solicitors, Legal and Risk Services and Health Board staff, filtering and assigning these queries to the most appropriate person in a timely manner.
  • Provide administrative support to the Legal Services Team in all aspects of the role with day-to-day tasks.
  • Open and process all new legal matters and record on DATIX.
  • Responsible for reviewing medical records prior to disclosure and the timely disclosure of all records under GDPR.
  • Manage the pending claim, inquest and legal case folders.
  • Maintain DATIX on a daily basis ensuring that all matters are logged appropriately and that all documentation is uploaded onto the system.
  • Open and log incoming daily correspondence, filtering appropriately between team members.
  • Scan, save, send and file correspondence on a daily basis.
  • Access patient information in relation to legal matters from BCUHB software including Occupational Health Records, Personnel Records for the purpose of disclosure e.g., WPAS, Welsh Clinical Portal, RADIS, etc.
  • Responsible for processing invoices and raising finance requests received by the Legal Services Team, including obtaining the appropriate delegated authority for sign off.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications

Essential criteria
  • NVQ 3 Qualification/RSA III Advanced Typing or demonstrable experience.
  • ECDL Qualification or equivalent
Desirable criteria
  • NVQ/Diploma in administration or equivalent experience

Experience

Essential criteria
  • Experience of providing a comprehensive administrative service
  • Experience of IT systems
Desirable criteria
  • Experience of working within the NHS
  • Previous experience of working in a legal environment

Skills

Essential criteria
  • Excellent written and oral communication skills
  • Excellent organisational skills
  • Ability to prioritise own workload to meet deadlines
  • Experience in the use of Microsoft Office Software such as Word, Excel, Outlook and Teams

Other

Essential criteria
  • Ability to work under pressure
  • Ability to work as part of a team
Desirable criteria
  • Welsh Speaking

Employer certification / accreditation badges

Working ForwardApprenticeships logoDisability confident leaderStonewall Top 100Stop Smoking Wales is the NHS Smoking Cessation Service in WalesMindful employer.  Being positive about mental health.hyderus o ran anableddTime to changeStonewall Top 100 EmployersCore principles

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Louise Hudson
Job title
Legal Services Manager
Email address
[email protected]
Telephone number
03000 853992
Apply online nowAlert me to similar vacancies