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Job summary

Main area
Clinical Specialist Services Division
Grade
Band 2
Contract
6 months (Fixed term until end of March 2026)
Hours
  • Full time
  • Part time
  • Job share
  • Flexible working
37.5 hours per week (Various hours available and preference will be discussed during interview.)
Job ref
272-7059556
Employer
Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Doncaster Royal Infirmary
Town
Doncaster
Salary
£22,383 Pro Rata Per Annum
Salary period
Yearly
Closing
12/09/2025 23:59

Employer heading

Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust logo

Clinical Receptionist & Booking Clerk - Radiology

Band 2

Job overview

A flexible approach to work is an essential part of the post, in line with Medical Imaging Service Policy of promoting the extended working day / week to benefit our patients.

The Radiology Department is fully committed to effective appraisal and any training and development will be actively encouraged and supported.

Working with a team of highly committed staff, to provide a first class and effective reception and booking service within Radiology.

Main duties of the job

Provide administrative/reception service support to facilitate the patient pathway

Work flexibly across services to provide a booking service, process clinic changes, call centre cover, processing of referrals and undertaking a range of general admin tasks

Build and maintain close working relationships across the clinical administrative teams, using Standard Operating Procedures (SOP’s) to ensure functions of the role are carried out correctly and within given timescales.

Ensure accurate data recording using the Patient Administration System (PAS) and E-referral and other systems; and via the use of Patient Tracking Lists (PTLs) book outpatient/inpatient events in accordance with clinical instruction and national/local waiting time target dates.

Working for our organisation

DBTH is one of Yorkshire’s Leading acute trusts, serving a population of more than 440,000.  Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.   
 
At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way.  We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.   
 
As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
 
As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.
 
We offer a range of benefits to support our people including:
•    Extensive range of learning opportunities
•    NHS Pension Scheme
•    Generous holiday entitlement in line with Terms & Conditions
•    Comprehensive health and wellbeing support 
•    NHS Car Lease schemes and a range of salary sacrifice scheme
•    Discounts on restaurants, getaways, shopping and finance through external providers.

Detailed job description and main responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully. 

Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential. 

Certificate of sponsorship

Applications from individuals who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applicants. For further information and to check your eligibility for this post please following the link UK Visas and Immigration - GOV.UK. Please note that from April 9th 2025, band 2 & 3 entry roles are no longer eligible for sponsorship. 

Person specification

Personal Attributes & Skills

Essential criteria
  • Ability to deal calmly and diplomatically with a range of personalities and situations
  • Proactive and positive approach to work
  • Flexible and adaptable, able to take direction and instructions from others
  • A team player with a professional approach to work and colleagues
  • Able to develop good working relationships at all levels
  • Excellent written and verbal communication skills
  • Ability to follow written guidance and standard operating procedures
  • A methodical and organised approach to work
  • Good time management skills
  • Ability to work under pressure to meet tight deadlines in a busy environment
  • Ability to prioritise and manage your own workload, and work without direct supervision
Desirable criteria
  • Evidence of liaising with more than one discipline
  • Commitment to continuing personal and professional development

Knowledge & Experience

Essential criteria
  • Previous experience working in an administrative role
  • Demonstrable working knowledge of Microsoft packages including Word and Excel
  • Experience of Customer Service
  • Confidentiality
Desirable criteria
  • Previous hospital or NHS experience

Qualifications & Training

Essential criteria
  • Minimum of 3 GCSEs including English and Maths at Grade C or above or equivalent qualification or relevant experience
  • Evidence of personal development in previous role
Desirable criteria
  • RSA/NVQ Level II or completion of a Business & Administration Level II apprenticeship

Employer certification / accreditation badges

Race CodeVeteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerAge positiveInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Liam White
Job title
Service Manager
Email address
[email protected]
Telephone number
01302 648117
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