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Job summary

Main area
Patient Safety - Governance
Grade
NHS AfC: Band 7
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week (At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.)
Job ref
253-0925-7421815-A
Employer
The Dudley Group NHS Foundation Trust
Employer type
NHS
Site
Russells Hall Hospital
Town
Dudley
Salary
£47,810 - £54,710 Pro Rata Per Annum
Salary period
Yearly
Closing
01/10/2025 23:59

Employer heading

The Dudley Group NHS Foundation Trust logo

Patient Safety and Investigation Lead

NHS AfC: Band 7

Job overview

An exciting opportunity has arisen for an experienced Patient Safety and investigation lead to join the Patient Safety Team at The Dudley Group
NHS Foundation Trust.

We are looking for a self-motivated, organised and dedicated individual to support divisions and directorates to manage their incidents. The
individual must have excellent communication and time management skills, able to manage a busy workload with a flexible approach and
experience in leading an investigation and report writing.

The successful candidate will play a key role in the implementation of the Trusts patient safety incident response plan helping to ensure the Trust actively learns in response to incidents and promotes a positive safety culture .

To ensure that appropriate systems and processes are in place across the Division to capture the learning from incidents, share good practice, opportunities for improved practice and actively change the delivery of care as a result of lessons learned.

To coordinate and ensure incidents are managed effectively, challenging the robustness of information provided and the effectiveness of actions
to manage the incidents.

Main duties of the job

The post holder will be responsible for the coordination of incident responses to ensure they are managed effectively and that any resultant plans are robust, implemented and lessons learnt are shared. This will include participating in investigations, working with a range of internal and
external stakeholders and development and delivery of specific training programmes to staff .

Working for our organisation

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”.  We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible.  We believe no-one should have to sacrifice family, friends, or their personal interests for work.  We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values. 

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

Detailed job description and main responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Person specification

Experience

Essential criteria
  • Substantial NHS experience
  • Previous experience of working with incident management within an NHS environment
  • Experience of risk management
  • Experience of PSIRF investigation tools [including Patient Safety Incident Investigation (PSII), Swarms and After Action Reviews (AARs)] and methodologies
  • Experience of leading PSIRF investigations – including complex and multiple stakeholder investigations
  • Experience of incident evaluation and assessment utilising a System Engineering Initiative for Patient Safety (SEIPS) approach
  • Successful working with various levels of staff/disciplines
  • Experience of formal and informal teaching (presentation skills) to small and large groups (internal and external to the Trust)
  • Undertaking clinical incident investigation
Desirable criteria
  • Experience of undertaking projects/quality initiatives and proven project management skills
  • Change management skills and experience of undertaking change in the clinical area

Qualifications & Education

Essential criteria
  • Degree level qualification or equivalent experience within the healthcare setting
  • Evidence of continuous learning
Desirable criteria
  • Registered clinical Practitioner

Knowledge and Training

Essential criteria
  • Completion of recognised training for Patient Safety Incident Response Framework (PSIRF)
  • Knowledge and ability to use databases, Outlook, Word and Excel (Microsoft office) and DATIX (or equivalent)

Communication & Relationship Skills

Essential criteria
  • Ability to handle conflict management
  • Has high Negotiation and diplomacy skills
  • Effective interpersonal and facilitation skills and supporting others
  • Ability to work independently or within a team
  • Ability to plan, organise and effectively present ideas and concepts to individuals/groups from ward to board
  • Ability to communicate and influence staff from all levels and from different professional groups, including negotiation and conflict management
  • Ability to collate and analyse complex and contentious information to determine recommendations to mitigate risk and document constructively in reports to present to meetings at local, divisional, trust wide groups or committees

Analytical & Judgement Skills

Essential criteria
  • Ability to analyse complex data from multiple sources and make a judgement of gaps in assurance and required actions to mitigate risk
  • Ability to make determinations from external reports, data and feedback to identify actions to be taken and driven within the organisation
  • Able to make recommendations based on objective analysis & intellectual enquiry

Planning & Organisational Skills

Essential criteria
  • Able to self-generate & manage own workload to meet the needs of organisation
  • Able to project plan and meet the set criteria and trajectories
  • Ability to prioritize and manage competing demands
  • Ability to manage multiple work streams in parallel to achieve outcomes

Physical Skills

Essential criteria
  • Able to work under pressure and able to respond quickly to changes in working practice
  • Punctual, reliable, flexible, and self-motivated in approach to duties
  • Good keyboard skills
  • Willing to work hours required to carry out job satisfactorily
  • Self-motivated and enthusiastic
  • Good understanding of the factors that motivate staff
  • Able to work flexibly

Equality, Diversity, Inclusion and Trust Values

Essential criteria
  • Able to provide safe, caring, and effective services
  • Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
  • Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong, and their contribution is valued

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.Care Leaver CovenantNHS Pastoral CareArmed Forces Covenant Bronze AwardENEI 2024 Gold

Documents to download

Apply online now

Further details / informal visits contact

Name
Sarah Pallett
Job title
Patient Safety Manager
Email address
[email protected]
Telephone number
01384 456111
Additional information

For more information about the position, please email or call ext.  1004 between 9-5pm, Monday to Friday.

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