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Job summary

Main area
Estates & Facilities
Grade
NHS AfC: Band 2
Contract
Bank
Hours
Flexible working - 0 hours per week
Job ref
407-E&F-7673568
Employer
Walsall Healthcare NHS Trust
Employer type
NHS
Site
Manor Hospital
Town
Walsall
Salary
£24,465 pre annum pro rata
Salary period
Yearly
Closing
26/02/2026 23:59
Interview date
10/03/2026
Walsall Healthcare NHS Trust logo

Catering Assistant

NHS AfC: Band 2

Walsall Healthcare NHS Trust provides integrated acute and community Healthcare in the West Midlands serving a population of 260,000 residents. Walsall Manor Hospital houses the full range of district general hospital services. The £170 million development was completed in 2010 and we are continually upgrading. Construction of the new integrated critical care unit was completed in 2018, extension of a Neonatal Unit and an approved plan to build a brand new, state of the art Emergency Department which commenced in 2021

We provide high quality, friendly and effective community health services from multiple sites covering Walsall. Our multidisciplinary services include rapid response and homebased care, so that those with long term conditions and the frail elderly can remain in their own homes.

We are recommended by colleagues as a place to work which is supported by the trusts values to work as part of a team, being respectful, compassionate and professional. We are committed to investing in our workforce

Following our recent CQC visit the Trust was rated as outstanding for care and this has been recognised by NHS Improvement. 

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: salary sacrifice scheme; car leasing scheme; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an encouraging yet challenging environment

We would particularly welcome applications from people from a Black, Asian and Minority Ethnic background and from people with a disability; these groups are currently under-represented at senior level, we value diversity within our Trust and are working to achieve equality in our recruitment.
 
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment at this time, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination. If you are unvaccinated there is helpful advice and information at COVID-19 Vaccination | How to access your vaccine in the Black Country and West Birmingham (blackcountryandwestbirmccg.nhs.uk) where you can also find out more about how to access vaccination. There is a current Government consultation underway which will determine whether some new starters may need to be vaccinated.
 

Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant.  The Trust currently holds the Bronze Award which underlines the Trust’s commitment to supporting the Armed Forces Community.  As an organisation, we are aiming to achieve the next level Silver award, with our sights firmly on Gold.

 

 RESPECT - COMPASSION - TEAMWORK - PROFESSIONALISM

 

 

Job overview

To provide food/beverage & cleaning service in the catering Department and associated

food service areas, cleaning of premises and equipment, duties in the kitchen may also

include preparation of vegetables, salad and sandwiches, service to patients, staff, and

visitors.

PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE A HIGH NUMBERS OF APPLICATIONS

 

Main duties of the job

To provide food/beverage & cleaning service in the catering Department and associated

food service areas, cleaning of premises and equipment, duties in the kitchen may also

include preparation of vegetables, salad and sandwiches, service to patients, staff, and

visitors.

Working for our organisation

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities. 

A new Urgent Emergency Care Centre was opened in March 2023. The two-storey development has significantly improved emergency care facilities and capacity and has provided almost 5,000 square metres of additional clinical space.

Detailed job description and main responsibilities

 

1.      Has a sound working knowledge or procedures and practices and equipment for

catering services including food hygiene processes, and a working knowledge of dietary requirements.

 

2.      Organises daily work and prioritises, cooking, food preparation, storage of food in accordance with Food Hygiene Regulations. Have working knowledge of current

menus and availability.

 

3.      Ensures dietary information is communicated to patients or clients.

4.      Ensures all documentation related to the role is completed accurately and in a timely manner.

 

5.      Ensuring that working areas are kept in a clean and hygienic state and that good

hygienic practices are observed in line with Food Hygiene Standards and Trust

Policies.

 

6.      To maintain a clean & tidy appearance and always observe Uniform Policy.

 

7.      To observe correct use and care of equipment and to report to supervisor any fault in

machinery or materials, in line with Health & Safety and C.O.S.H.H. Policies.

 

8.      To co-operate with other members of staff in efficient running of the service.

 

9.      To report accidents and untoward occurrences immediately to supervisor/manager.

 

10. To account for materials used and for return of equipment in a proper condition to appropriate storage.

11. Dispose of all types of refuse and food waste as required.

 

12. When required, to assist in providing cover to other areas of the Trust which may include working away from the main hospital site.

 

13. To attend mandatory training and all training sessions required as and when

required, to maintain and improve the catering service.

 

 

14. To practice strict portion control, detailed labelling of products.

 

15. To monitor day to day food products, use by or best before dates and ensure good stock rotation.

 

16. To maintain good communication with customers, patients, and colleagues.

 

17. To undertake all duties in line with the Trusts policies and procedures.

 

18. To ensure waste is segregated, recorded, reduce waste, and promote recycling within the Trust.

 

19. Work within the cafe serving customers

 

20. Cash handling.

 

Each individual employee (non-clinical) has responsibility to ensure they are committed to maintaining a high quality of service to the clinical departments they support.

 

In addition, individual staff have a major role in suggesting and implementing improvements

to services and in exercising professional responsibility for both them and their peers within an open ‘no-blame’ culture.

 

The post holder will always wear the correct uniform and as issued by the department whilst

 

 

 

 

Person specification

Qualifications

Essential criteria
  • GCSE English and Maths
Desirable criteria
  • Basic Food Hygiene Certificate

Experience

Essential criteria
  • Must be willing to work within in team
  • Able to demonstrate basic knowledge of health & safety
Desirable criteria
  • Able to demonstrate basic food hygiene knowledge

Communication

Essential criteria
  • To be able to complete written documentation

Other

Essential criteria
  • Manual handling - frequent requirement to manoeuvre trollies, handle stores and supplied and refuse when necessary.
Apprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleMindful employer. Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Armed Forces Covenant Bronze AwardArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Please note this vacancy may close early due to high volume of applications

Documents to download

Apply online now

Further details / informal visits contact

Name
Rebecca Whitehouse
Job title
Facilities Manager - Catering
Email address
[email protected]
Telephone number
01922 721172

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