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Job summary

Main area
Critical Care
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week (Working day and night shifts as required.)
Job ref
339-TA-HCSW-ICU0525
Employer
North Bristol NHS Trust
Employer type
NHS
Site
Southmead Hospital
Town
Bristol
Salary
£24,169 per annum
Salary period
Yearly
Closing
02/06/2025 08:00

Employer heading

North Bristol NHS Trust logo

Healthcare Support Worker

Band 2

 

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Job overview

An exciting opportunity has arisen to work as a Healthcare Support Worker in our Intensive Care Unit!

Our ICU is a purpose-built state of the art 48-bedded unit within one of the UK’s first £450 million super-hospitals, achieving excellent outcomes including some of the highest trauma survival rates in the country! 

A Healthcare Support Worker (HCSW) is a core member of the team delivering personal care to patients and supporting registered practitioners to deliver high quality, compassionate care.

 You will carry out a range of non-clinical healthcare tasks, under the direct supervision of the registered healthcare practitioner. Your role is to provide compassionate care, to agreed quality standards and in accordance with Trust values.

There will be opportunities to develop your knowledge and skills, specific to your individual needs. Training will be provided to ensure you have the required core skills and skills set specific to your area of work. You will also be supported to obtain your care certificate if you do not have this qualification.

Main duties of the job

Working as a Healthcare Support Worker, you will:

  • Perform basic nursing care under the direction of a registered nurse
  • Assist patients with daily living tasks such as;
    • helping patients feel comfortable and move around 
    • performing basic health checks
    • washing, dressing patients and personal hygiene
    • serving meals and helping to feed patients
  • Assist the registered nurse in the assessment, planning and evaluation of nursing care
  • Practice safe standards of care to patients following Trust guidelines and policies
  • Ensure that the patients bed space is clean, tidy, and accessible
  • Develop the skills to maintain effective communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care
  • Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty

Working for our organisation

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead.  We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities.

We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services. 

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups. 

Detailed job description and main responsibilities

Please refer to the attached job description & personal specification for full list of responsibilities.
 
1. Develop the skills to obtain consent prior to giving care in accordance with Trust policies.
2. Under supervision follow individual patient care plans and report any changes immediately to the Registered 
Nurse/Assistant Practitioner.
3. Participate in basic patient assessment whilst providing personal care and feeding back to the registered 
nurse to ensure high standards of care, in particular relating to skin integrity and the alertness of thepatient
4. Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate 
for periods throughout the day with occasional interruptions.
5. Ensure care is given in accordance with the infection prevention and health and safety policies and 
procedures.
6. Ensure that the patients bed space is clean, tidy, and accessible and that the person has what they need 
within easy reach.
7. Develop the skills to actively facilitate self-care and independence with patients.
8. Promote health education specific to the clinical area and in line with national and local policies
9. Develop the skills to maintain effective communication with patients, relatives, and members of the 
Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication
skills.
10. Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty
11. Work effectively as part of a team

Person specification

Qualifications/Training

Essential criteria
  • Level 2 NVQ/ QCF Diploma in Healthcare or willingness to undertake appropriate training & qualifications within given time frames
Desirable criteria
  • Level 3 NVQ or BTEC National Diploma
  • GCSE A*- D, or equivalent in English
  • GCSE A* - D, or equivalent in Mathematics

Work Experience

Essential criteria
  • Be able to work as a member of a team
  • Experience of time management and prioritising work
Desirable criteria
  • Experience of working in a health or social care setting

Skills and Abilities

Essential criteria
  • Effective and appropriate communication skills both written and verbal
  • IT skills, basic word, Email, keyboard skills
  • Ability to work with minimum supervision to a high standard

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveArmed Forces Covenant (Silver Award)Care quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerBECHappy to Talk Flexible Working

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sara Millin
Job title
ICU Senior Sister
Email address
[email protected]
Telephone number
0117 41 41511
Additional information

[email protected]

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