Job summary
- Main area
- Administration
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 082-AC066-0825
- Employer
- Health Education and Improvement Wales
- Employer type
- NHS
- Site
- Ty Dysgu
- Town
- Cardiff
- Salary
- £27,898 - £30,615 per annum
- Salary period
- Yearly
- Closing
- 14/09/2025 23:59
- Interview date
- 03/10/2025
Employer heading

Administrative Officer - Specialty Training
Band 4
We are committed to promoting inclusion at HEIW and we welcome applications from everybody recognising the value that diversity brings to our workforce. To work in the UK, candidates who are not UK or Republic of Ireland (ROI) nationals require sponsorship via a Skilled Worker Visa, unless they have permission to work via another route. Please note that HEIW does not currently hold a licence to appoint skilled workers from overseas by sponsoring them to work in the UK. If successful, candidates from outside of the UK or ROI would be responsible for obtaining their own sponsorship or visa to enable them to work for HEIW - Work in the UK.
This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.
Job overview
An exciting opportunity has arisen for a Band 4 Administrative Officer to join HEIW’s Specialty Training Team within the Medicine Directorate which is a busy and friendly team that will suit an organised person with a great eye for detail and plenty of team spirit.
Ideally, the postholder will have previous experience of working in an administrative/office role, complemented with high-quality administrative and IT skills and the ability to communicate effectively with others. Also important are enthusiasm, flexibility, and a willingness to work together as part of a high-performing team. Training and development will be provided to enable you to reach your full potential.
The Specialty Training team is responsible for supporting with the planning, delivery, and management of a wide variety of training programmes across the 10 Specialty Schools in Wales, providing advice and guidance to doctors in training, training leads and other key stakeholders.
Main duties of the job
Main duties of the role would include providing a range of administrative support across the department which could include planning, organising, and supporting National Recruitment, Annual Appraisal Panels, and trainee study days.
The post holder would be responsible for the planning, allocation and prioritisation of team tasks and activities, to ensure that local and national deadlines are met and for ensuring that all trainee information is accurately recorded and maintained on the training database regularly reviewing, analysing, and interpreting complex data reports.
In addition, you may assist the School Manager with raising purchase orders, receipting of invoices for goods and services, chasing invoices and maintaining accurate financial records/systems.
The post holder may sometimes be asked to support with other administrative duties across the wider department therefore the successful candidate will be expected to adopt a flexible approach when the needs of the service require.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.
HEIW’s is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:
- Respect for All in every contact we have with others,
- Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving,
- Together as a Team: Working with colleagues across NHS Wales and with partner organisations.
HEIW received the HPMA Award for Employee Engagement in 2019.
What you can expect:
- a corporate induction and 90 day Welcome itinerary,
- compassionate leadership,
- a meaningful values based performance appraisal process,
- the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.
Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as “One HEIW Team”. Do you want to join that team?
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications & Knowledge
Essential criteria
- NVQ level 4 Diploma in Business Administration or equivalent experience
- Commitment to Professional Development
Desirable criteria
- Degree or an equivalent qualification
Knowledge and Experience
Essential criteria
- Experience of working in an administrative role
- Demonstrable experience of establishing administrative systems and procedures making improvements where necessary
- Experience of entering and maintaining accurate data systems and analysing complex data
- Experience of working to strict deadlines
- Familiar and competent with Microsoft IT packages, especially Word, Excel, and PowerPoint
Desirable criteria
- Experience of supervising staff
- Experience of minute taking
Skills
Essential criteria
- Strong organisational skills
- Excellent written and verbal communications skills
- Ability to work as part of a team and independently
- Excellent problem-solving skills
Desirable criteria
- Welsh Speaker (Level 1) or willingness to work toward
Other
Essential criteria
- Self-motivated
- Open to professional development
- Flexible approach to work
- Tenacious, driven, and enthusiastic to achieve goals and see things through
- Responsive to change and continuous improvement
- Willingness to work together as part of a high performing team
- Respectful and inclusive approach to all
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Leanne Macpherson
- Job title
- Speciality Training Manager
- Email address
- [email protected]
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