Job overview

Want to make a real difference and have a truly rewarding career?  Join  NHS Shared Services Partnership HQ and be part of a team where we work together, listening and learning, encourage team working and appreciate innovation. We are looking for an enthusiastic, committed, experienced, friendly candidate to join our reception team to support us in ensuring effective functioning of the Head Quarters and helping to maintain a high-quality experience for the visitors enabling us to  capture the activity and added value that reception offers to all its users.

As a receptionist the post holder will be responsible for running a busy reception dealing with staff, visitors and contractors, the switchboard and deliveries from suppliers.

Main duties of the job

The post holder will deliver a secretarial/administration service for NWSSP Headquarters working closely with team members to ensure that there is robust business support within the Team, including other staff groups as necessary. 

You will provide support in all areas of secretarial, administrative and organisational processes. Additionally, the post holder will provide a remote cross cover agreement with secretaries in other Regions throughout Wales providing cover when required.

This is a key supporting role, and the successful applicant will require good communication, planning and organisational skills.  In addition, experience of working in an office environment along with computer literacy in Microsoft Office including, Outlook, Word and Excel is required.  

The Welsh language requirements for this post are essential.

The candidate must be able to follow policies and procedures and understand the importance of data protection act and confidentiality.

This is a permanent full time position (37.5 hours/week), with office cover required Monday to Friday 08:00 – 16:00.

If you are highly motivated, professional with a strong demonstrable background in reception, dealing with public and administrative procedures, then we are keen to hear from you.

Working for our organisation

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people. 

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone.  To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.