Job summary
- Main area
- Digital
- Grade
- Band 7
- Contract
- 9 months (Fixed Term/Secondment until 31/03/2026 due to funding.)
- Hours
- Full time
- Home or remote working
- Job ref
- 100-AC147-0525
- Employer
- Hywel Dda University Health Board
- Employer type
- NHS
- Site
- Glangwili General Hospital
- Town
- Carmarthen
- Salary
- £46,840 - £53,602 per annum
- Salary period
- Yearly
- Closing
- 11/06/2025 23:59
- Interview date
- 20/06/2025
Employer heading

Technical Implementation Lead
Band 7
Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.
If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]
To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs
Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.
Job overview
This is a fixed term secondment post until 31/03/2026 due to funding.
If you are a Hywel Dda University Health Board employee and are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application.
Hywel Dda University Health Board's Digital Services department has embarked on an exciting investment to implement new Medicines Prescribing and Patient Flow systems to support our clinical staff. We require a Technical Implementation Lead to work with us to provide the technical support and direction for the implementations of the new systems and technologies. The role will also be the key technical lead for these technologies providing specialist advice and knowledge.
The role holder will have knowledge across a wide range of IT disciplines, including networking, applications, servers, user devices and security, with specialist knowledge in some of these areas.
Main duties of the job
Working as a key part of the ICT team the post holder will be responsible for providing the Health Board with specialist advice relating to a wide range of ICT technologies.
Investigating a range of highly complex infrastructure issues including the following:-
Network (LANs, WANs and Wireless)
Systems & Services (File & Print, E-mail, SQL Databases, Active Directory
Application Servers and supporting infrastructure services such as DHCP)Storage Services (SAN’s, NAS and DAS)
Security Services (Anti-Virus, Firewalls and Patching)
Virtualisation Services (VMWARE / Hyper-V)
The post demands an enthusiastic, highly motivated individual with specialist knowledge across the range of ICT areas identified above.
The post holder will be able to work remotely but will be required to attend site approximately 1-2 times per week or during key project tasks or phases.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:
Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest.
Five community hospitals: Amman Valley Hospital and Llandovery Hospital in Carmarthenshire, Tregaron Hospital in Ceredigion and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire.
Two integrated care centres (Aberaeron and Cardigan, Ceredigion).
Community facilities, including:
48 General Practices (GP surgeries), 49 Dental Practices, 98 Community Pharmacies (chemists), 44 General Ophthalmic Practices (including eye health and low vision services), 38 sites providing mental health and learning disability services, care within your own homes.
Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.
Detailed job description and main responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 20/06/2025.
Person specification
Qualifications and Knowledge
Essential criteria
- Degree in ICT related discipline or equivalent ICT certification
- Specialist training and knowledge in following areas: Microsoft Server Operating Systems/Directory Services/Microsoft Exchange/Microsoft SQL Server/Cisco LAN’s and WAN’s/VMWARE Virtualisation/Security Technologies/Hardware troubleshooting and repair/Network Services (DHCP/DNS).
- ITIL Certification
Desirable criteria
- Certified Microsoft Status.
- Exposure to Storage Area Networks.
- Mitel Telephony Technologies.
Experience
Essential criteria
- Extensive experience supporting highly complex ICT environments.
- Practical approach to problem solving.
- Able to assimilate new technologies and apply in the workplace.
Language Skills
Desirable criteria
- Welsh Speaker (Level 1)
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- John Hackett
- Job title
- Infrastructure Operations Manager
- Email address
- [email protected]
- Additional information
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