Job summary
- Main area
- Primary Care
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Part time - 30 hours per week (Opening hours 08:00-18:30, Monday to Friday)
- Job ref
- 100-AC059-0326
- Employer
- Hywel Dda University Health Board
- Employer type
- NHS
- Site
- Minafon Surgery
- Town
- Kidwelly
- Salary
- £31,516 - £38,364 per annum (pro rata if part time)
- Salary period
- Yearly
- Closing
- 22/03/2026 23:59
- Interview date
- 01/04/2026
Employer heading
Assistant Practice Manager
Band 5
Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.
If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]
To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs
Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.
Job overview
We have an opportunity for the role of Assistant Practice Manager based in Meddygfa Minafon, one of 6 Health Board Managed Practices.
We are seeking an organised, proactive Assistant Practice Manager to support the smooth running of our busy GP practice. Working closely with the Practice Manager and wider multidisciplinary team, you will help ensure the delivery of safe, efficient and patient‑centred services in line with NHS Wales standards.
You will oversee day‑to‑day administrative operations, support staff coordination, maintain high‑quality patient access, and contribute to practice governance, compliance and service improvement activity. The role also involves supporting digital systems, workforce planning, and responding to operational issues as they arise.
This is a key leadership role for someone with excellent communication skills, strong organisational abilities, and a commitment to the NHS Wales values of compassion, teamwork, and continuous improvement.
Main duties of the job
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities
services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in
Llanelli; and Withybush Hospital in Haverfordwest - Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97
community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers - Numerous mental health and learning disabilities services
Detailed job description and main responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 01/04/2026
Person specification
Qualifications and Knowledge
Essential criteria
- Diploma Level Qualification or equivalent experience - CPD
- Knowledge of legislative requirements
- Thorough understanding of a range of PC software e.g. Microsoft Office, Email, Intranet
Desirable criteria
- Understanding of clinical systems - Vision/EMIS
Experience
Essential criteria
- Demonstrable experience of supporting, supervising and managing staff
- Demonstrable experience of organising and co-ordinating a range of complex plans simultaneously
- Experience of working within an NHS environment
- Advanced level or standard level of IT skills
Desirable criteria
- Experience of working within a primary care environment
- An understanding of quality improvement
Language Skills
Desirable criteria
- Welsh Speaker (Level 1)
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Vicki Howell-Williams
- Job title
- Business Manager for GMS Providers
- Email address
- [email protected]
- Telephone number
- 07411 433758
- Additional information
Stephanie Lomax (Service Delivery Manager for Meddygfa Minafon)
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