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Job summary

Main area
Pharmacy
Grade
Band 6
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
100-AC049-0226
Employer
Hywel Dda University Health Board
Employer type
NHS
Site
To be confirmed
Town
To be confirmed
Salary
£39,263 - £47,280 per annum
Salary period
Yearly
Closing
15/03/2026 23:59
Interview date
27/03/2026

Employer heading

Hywel Dda University Health Board logo

Business Analyst - Pharmacy Services

Band 6

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.


 

Job overview

We are seeking a proactive and talented business analyst to join our Pharmacy Services team. In this role, you will play a key part in promoting the safe, effective, and efficient use of medicines by interpreting pharmacy and prescribing data,  generating high‑quality insights, and supporting evidence‑based decision making.

As part of the Digital team, you will be dedicated to Pharmacy Services and work closely with senior leaders and clinical colleagues to help enhance patient outcomes and improve service performance across our organisation.

If you bring strong analytical skills, enthusiasm for data‑driven improvement, and a commitment to supporting high‑quality patient care within Hywel Dda UHB, we would be delighted to hear from you.

Main duties of the job

To support the Pharmacy Services Team in the development of robust systems and processes which includes data management and development of the data portfolio, to ensure data is used to inform service development and decision making, particularly: 

•       Enabling the better understanding of medicines use and service data to address ongoing challenges. 

•       Supporting all data requests, ensuring data is contextualised, accessible and presented appropriately to enable easy interpretation by users.

•       Compilation of data reports, dashboards, and detailed analysis.

•       Timely data input across service areas, escalating problem areas as appropriate.

•       Standardisation of data collection to allow comparison e.g. within and between Health Boards, services, localities, contractors, staff etc.

•       Liaise with colleagues regularly to ensure data is received, understood and where appropriate complied with. 

•       Quality checking activity and performance data.

•       Delivery of training to improve data management and understanding. 

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. 

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
  • 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
  • Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on  27/03/2026

Person specification

Qualifications and Knowledge

Essential criteria
  • Degree or equivalent level of qualification
  • Evidence of CPD / short courses to postgraduate diploma level
  • Demonstrable knowledge of quality improvement methodologies
  • Knowledge of Pharmacy Services
  • Willing to undergo departmental training and improve knowledge and skills through further training
Desirable criteria
  • Mentoring / Coaching qualification

Experience

Essential criteria
  • Significant experience in reporting and analysing complex data within information systems using data analysis tools
  • Excellent analytical skills with experience of handling large and complex datasets
  • Highly skilled at problem identification and solving
  • Highly skilled in the interpretation and presentation of statistical data. Ability to use information to present a cogent argument
  • Experience of working with PowerBI / Excel
  • Experience of innovation, managing and sustaining change
  • Experience of service and organisation change and knowledge of how to navigate a service through a successful change programme
Desirable criteria
  • Evidence of working with a range of teams to improve performance / service delivery
  • Experience of using advanced features of databases including importing varied data formats, extracting and manipulating data using queries, and exporting data to other programs
  • Experience of Project Management
  • Experience of Risk Management
  • Experience of working within Pharmacy

Other

Essential criteria
  • Flexible approach to the needs of the service [e.g. to support evening meetings /training events]
  • Ability to travel between sites in a timely manner
Desirable criteria
  • Welsh Speaker (Level 1)

Employer certification / accreditation badges

Veteran AwareNo smoking policyCymraegDisability confident employerStep into healthCarer Confident (With Welsh translation)Defence Employer Recognition Scheme (ERS) - GoldCore principlesStonewall 2023 Bronze

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Owain Williams
Job title
Clinical Director of Pharmacy
Email address
[email protected]
Telephone number
01554 781151
Additional information

Gareth Beynon

Head of Information Service

[email protected]

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