Job summary
- Main area
- Cardiovascular Services
- Grade
- Band 2
- Contract
- 12 months (12 Months Fixed Term Contract)
- Hours
- Part time - 30 hours per week (7 days per week)
- Job ref
- 328-CSU5-8403511
- Employer
- South Tees Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- The James Cook University Hospital
- Town
- Middlesbrough
- Salary
- £25,272 per annum
- Salary period
- Yearly
- Closing
- 19/11/2026 23:59
Employer heading
Ward Clerk
Band 2
Job overview
To provide a high-quality efficient administration and clerical service to ward staff, visitors and patients.
To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals.
To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.
To input data regarding all admissions, transfers and discharges.
Main duties of the job
To assist in the provision of high standard care by providing a high quality efficient administration and clerical service to ward staff, visitors and patients.
Acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals facilitating effective communication.
To manage data on admissions, transfers and discharges, through electronic systems, ensuring information governance and confidentiality is kept at all times.
To work in a collaborative and co-operative manner and to recognise and respect their particular contribution within the care team.
Working for our organisation
South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.
Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.
We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.
We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
Detailed job description and main responsibilities
Please see the full job description and person specification document(s) attached for main responsibilities of the role.
Person specification
Qualifications & Training
Essential criteria
- GCSE’s A-C (Maths & English) or equivalent qualification or demonstrable experience
- General IT skills
Desirable criteria
- Knowledge of hospital computer systems: Ecamis, MIYA, PACS, Webice, Medical Terminology
- Previous ward clerk experience
Experience
Essential criteria
- Previous experience of working in a clerical environment
Desirable criteria
- Experience within the NHS
Knowledge and Skills
Essential criteria
- Well-developed computer skills
- Well-developed interpersonal skills
- Ability to communicate effectively and efficiently
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Jane Miller
- Job title
- Ward 29 & Cardiology Monitored Bay Manager
- Email address
- [email protected]
- Telephone number
- 01642 854529
- Additional information
Ext 54529
OR
Paul Smith
Charge Nurse
List jobs with South Tees Hospitals NHS Foundation Trust in Administrative Services or all sectors





.png)



