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Job summary

Main area
Cardiovascular Services
Grade
Band 2
Contract
12 months (12 Months Fixed Term Contract)
Hours
Part time - 30 hours per week (7 days per week)
Job ref
328-CSU5-8403511
Employer
South Tees Hospitals NHS Foundation Trust
Employer type
NHS
Site
The James Cook University Hospital
Town
Middlesbrough
Salary
£25,272 per annum
Salary period
Yearly
Closing
19/11/2026 23:59

Employer heading

South Tees Hospitals NHS Foundation Trust logo

Ward Clerk

Band 2

Job overview

To provide a high-quality efficient administration and clerical service to ward staff, visitors and patients.

To provide a reception service, acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals. 

To facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.

To input data regarding all admissions, transfers and discharges.

Main duties of the job

To assist in the provision of high standard care by providing a high quality efficient administration and clerical service to ward staff, visitors and patients.

Acting as first point of contact on the telephone or face to face, for patients, visitors and other healthcare professionals facilitating effective communication.

To manage data on admissions, transfers and discharges, through electronic systems, ensuring information governance and confidentiality is kept at all times.

To work in a collaborative and co-operative manner and to recognise and respect their particular contribution within the care team. 

Working for our organisation

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.
 
Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.
 
We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.
 
We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities. 

Detailed job description and main responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Person specification

Qualifications & Training

Essential criteria
  • GCSE’s A-C (Maths & English) or equivalent qualification or demonstrable experience
  • General IT skills
Desirable criteria
  • Knowledge of hospital computer systems: Ecamis, MIYA, PACS, Webice, Medical Terminology
  • Previous ward clerk experience

Experience

Essential criteria
  • Previous experience of working in a clerical environment
Desirable criteria
  • Experience within the NHS

Knowledge and Skills

Essential criteria
  • Well-developed computer skills
  • Well-developed interpersonal skills
  • Ability to communicate effectively and efficiently

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyMenopause Friendly EmployerAge positiveCare quality commission - GoodArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerNHS Rainbow badgeStep into healthBetter Health at Work Award - Maintaining ExcellenceArmed Forces CovenantPrincess Royal Training Reward 2025

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Please note that this vacancy will close when we receive sufficient completed applications.

Documents to download

Apply online now

Further details / informal visits contact

Name
Jane Miller
Job title
Ward 29 & Cardiology Monitored Bay Manager
Email address
[email protected]
Telephone number
01642 854529
Additional information

Ext 54529

OR

Paul Smith

Charge Nurse

[email protected]

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