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Job summary

Main area
Head & Neck, Orthopaedic and Reconstructive Services
Grade
Band 4
Contract
Secondment: 12 months
Hours
Full time - 37.5 hours per week
Job ref
328-HNO-6185644
Employer
South Tees Hospitals NHS Foundation Trust
Employer type
NHS
Site
The James Cook University Hospital
Town
Middlesbrough
Salary
£25,147 - £27,596 per annum
Salary period
Yearly
Closing
06/05/2024 23:59

Employer heading

South Tees Hospitals NHS Foundation Trust logo

Team Leader/Medical Secretary

Band 4

Job overview

Department: Plastic Surgery

37.5 Hours per week

Full Time - This role is to work from Monday to Friday on site, within the core hours of 08.00 - 17.00 (7.5 hours per day).

The collaborative of Head & Neck, Orthopaedic and Reconstructive Services, is looking for an enthusiastic Team Leader who is looking for a challenge, with the potential to develop skills and knowledge and will support the collaborative in obtaining its goals of working through the recovery plan, created by the COVID pandemic and providing a high quality service to its patients. You will work very closely with the Admin Manager and other Team Leaders within the collaborative.

Main duties of the job

The post holder will be required to demonstrate excellent communication, organisational and supervisory skills and be able to work as an effective member of a multidisciplinary team taking a lead role in providing a comprehensive, effective and professional secretarial and administration support to the service. They will be responsible for ensuring the team deliver an effective and efficient service to Plastic Surgery.

The post holder will deputise for the Admin Manager in their absence and undertake aspects of a line management role for junior admin support.

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff to the Trust; this training programme has been designed to support our leaders in developing their understanding of leadership and management skills. You will be expected to attend the New and Aspiring leaders programme, and the Foundation Quality Improvement Programme that the Trust delivers. After you complete this one and a half day of training you will be able to explore further leadership and improvement training opportunities, we offer further in-house courses and bitesize programmes and leadership apprenticeships at level 3,5 and 7.

This vacancy will close when we receive sufficient completed applications.

Working for our organisation

South Tees Hospitals is the largest hospital trust in the Tees Valley with two acute hospitals and services in a number of community hospitals.

The James Cook University Hospital in Middlesbrough is a designated major trauma centre and provides all its specialties from one site which is unique for a hospital of its size. It provides a wide range of district general hospital services and specialist services such as neurosciences, renal medicine, spinal injuries, major trauma, cardiothoracics, vascular surgery and cancer services. It has 1,024 beds, a 24-hour acute admissions unit and an emergency department which houses the major trauma centre for Durham, East Cleveland, Tees Valley and North Yorkshire and has its own helipad.  In 2012 the Middlesbrough hospital completed a £35 million redevelopment of its cancer services and is now proud to provide some of the best facilities in Europe.  The James Cook University Hospital has a modern, central operating suite containing 20 well-equipped theatres and a 16-bedded intensive care unit. There is also an Institute of Learning, Research and Innovation on site, embracing postgraduate medical education, undergraduate teaching centre, nurse training school, the school of radiography and library facilities.

Detailed job description and main responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Person specification

Qualifications

Essential criteria
  • GCSE in Maths and English or Functional Skills, Level 2
  • NVQ3 level Secretarial or Business Administrative qualification or equivalent level of demonstrable experience
  • Medical Terminology Qualification Level 2 or equivalent level or short courses or equivalent demonstrable working experience
  • Customer care qualification, Level 2 or short courses or equivalent demonstrable working experience
Desirable criteria
  • People management qualification
  • Audio-typing qualification or equivalent level of working experience with medical terminology

Knowledge & Skills

Essential criteria
  • Excellent communication and interpersonal skills
  • Excellent planning, prioritisation and organisational skills
  • Substantial working knowledge of secretarial/clerical processes
  • Efficient and accurate word processing skills
  • Substantial working knowledge of functionality of Patient Administration Systems
  • Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures
  • Knowledge of General Data Protection Regulations and patient confidentiality

Experience

Essential criteria
  • Demonstrable experience in Line Management and Leadership activities
  • Substantial Secretarial and administrative experience
  • Extensive use of Office and Outlook, including word, excel and powerpoint, e-mail and internet
Desirable criteria
  • Healthcare / NHS Trust experience

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyMenopause Friendly EmployerAge positiveCare quality commission - GoodArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerNHS Rainbow badgeStep into healthArmed Forces CovenantBetter Health at Work Gold Award

Documents to download

Apply online now

Further details / informal visits contact

Name
Julie Willett
Job title
Senior Admin Manager
Email address
[email protected]
Telephone number
01642 850850
Additional information

ext 53339

If you have problems applying, contact

Address
The Recruitment Team
The Murray Building
The James Cook University Hospital
TS4 3BW
Telephone
01642 850850, ext. 57396
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