Job summary
- Main area
- Neurosciences & Spinal Care Services
- Grade
- Band 3/4
- Contract
- Permanent
- Hours
- Part time - 18.25 hours per week
- Job ref
- 328-NEURO-7180708-A
- Employer
- South Tees Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- The James Cook University Hospital
- Town
- Middlesbrough
- Salary
- £24,625 - £29,114 per annum (pro rata)
- Salary period
- Yearly
- Closing
- 25/06/2025 23:59
Employer heading
Medical Secretary/Higher Medical Secretary
Band 3/4
Job overview
This role is to work on site, within the core hours of 08.00 – 17.00 (7.5 hours per day).
Department - Neurosurgery, Neurosciences
Post holders will be appointed at band 3 or band 4 depending upon previous experience as laid out in the Trust's development framework for medical secretaries. The framework provides a clear progression to allow post holders to progress from band 3 to band 4 within the post subject to a formal evaluation in role (this would take 18 months to progress from Band 3 to Band 4).
We are looking for an experienced secretary to join the clinical administration and clerical teams at The James Cook University Hospital. The post is available within the specialty of Neurosurgery. This offers excellent opportunities for enthusiastic and conscientious people to provide a comprehensive medical secretarial service to consultants, junior medical and specialist nursing staff in an efficient and timely manner, assisting in the organisation of their workload and contributing to the overall success of the service.
Main duties of the job
You will have previous medical secretarial and administrative experience, preferably in a health care setting. It is essential that you have strong IT skills, a good level of general education, an extensive knowledge of Office and Outlook (including Word, Excel, PowerPoint, email and internet) along with advanced typing/word processing qualifications/skills.
You will have excellent communication, interpersonal and organisational skills. It’s important that you are flexible, able to act on your own initiative and work both independently and as part of a team. You must be able to work under pressure to tight deadlines and prioritise workloads as well as being positive and enthusiastic.
This vacancy will close when we receive sufficient completed applications.
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff to the Trust; this training programme has been designed to support our leaders in developing their understanding of leadership and management skills. You will be expected to attend the New and Aspiring leaders programme, and the Foundation Quality Improvement Programme that the Trust delivers. After you complete this one and a half day of training you will be able to explore further leadership and improvement training opportunities, we offer further in-house courses and bitesize programmes and leadership apprenticeships at level 3, 5 and 7.
Working for our organisation
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:
• Your Leadership Impact
• Leading Your Team to Success
• Service Improvement for Beginners
• Developing your Service Improvement Skills
The leadership and improvement programme aims to:
• Explore leadership within the NHS
• Promote Trust values and behaviours
• Develop your leadership effectiveness and skills
• Equip you with the necessary knowledge and skills to lead and complete service improvements within the scope of your role.
Detailed job description and main responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Person specification
Knowledge and Skills (B3)
Essential criteria
- • Understanding of secretarial/clerical processes
Desirable criteria
- • Knowledge of medical terminology
- • Working knowledge of the functionality of Patient Administration Systems
- • Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures
- • Awareness of General Data Protection Regulations and patient confidentiality
Knowledge and Skills (B4)
Essential criteria
- • Substantial working knowledge of secretarial/clerical processes
- • Substantial working knowledge of functionality of Patient Administration Systems
- • Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures
- • Knowledge of General Data Protection Regulations and patient confidentiality
Knowledge and Skills (B3/B4)
Essential criteria
- • Excellent planning, prioritisation and organisational skills
- • Efficient and accurate word processing skills
Desirable criteria
- • Trust experience; knowledge of STHFT policies and procedures
Qualifications (B3)
Essential criteria
- • GCSE in Maths and English or Functional Skills (level 2) or equivalent level of demonstrable experience (using the ‘knowledge and skills’ criteria above)
- • NVQ3 level Secretarial or Business Administrative qualification, or equivalent level of demonstrable experience (using the ‘knowledge and skills’ criteria above)
Desirable criteria
- • Medical Terminology qualification
- • Audio-typing qualification
- • Customer Care qualification level 2
Qualifications (B4)
Essential criteria
- • GCSE in Maths and English or Functional Skills (level 2) or equivalent level of demonstrable experience
- • NVQ3 level Secretarial or Business Administrative qualification or equivalent level of demonstrable experience
- • Medical Terminology Qualification Level 2 or equivalent level or short courses or equivalent demonstrable working experience in accordance with the Trust’s Medical Secretarial Development Framework
- Customer care qualification, Level 2 or short courses or equivalent demonstrable working experience in accordance with the Trust’s Medical Secretarial Development Framework
Desirable criteria
- • Audio-typing qualification
Experience (B4)
Essential criteria
- • Substantial secretarial and administrative experience
- • Extensive use of Office and Outlook, including word, excel and powerpoint, e-mail and internet
Experience (B3)
Essential criteria
- • Secretarial and administrative experience
- • Working knowledge of Office and Outlook, including word, excel and powerpoint, e-mail and internet
Employer certification / accreditation badges
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Documents to download
Further details / informal visits contact
- Name
- Julie Willett
- Job title
- Senior Administration Manager
- Email address
- [email protected]
- Telephone number
- 01642 850850
- Additional information
Ext: 53339
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