Job summary
- Main area
- Community
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job share
- Flexible working
- Job ref
- 216-AM-A7269318
- Employer
- University Hospitals Plymouth NHS Trust
- Employer type
- NHS
- Site
- Community
- Town
- Plymouth
- Salary
- £24,625 - £25,674 £24,625 - £25,674 Per Annum
- Salary period
- Yearly
- Closing
- 10/07/2025 23:59
- Interview date
- 17/07/2025
Employer heading

Therapeutic Care Support Worker: ‘Hospital to Home’ Team
NHS AfC: Band 3
Job overview
We are offering an exciting opportunity to join the UHP Hospital to Home Team. This service has been developed to support early discharge from hospital and provide therapy reablement in the community to frail and vulnerable Adults across Plymouth.
For further information please contact: [email protected]
***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
The Hospital to Home team is an integrated service working in partnership with our health and social care colleagues to help reduce the need for people to remain in hospital and to help to re-build independence in their own home.
On discharge, the therapeutic care support workers will be providing therapeutic interventions and exercise to service users to maximize their potential and achieve independence to remain living in their own home. This will include intimate personal care, continence care, Moving and Handling to continuously work towards the service user’s independence.
You will receive professional ongoing training, comprehensive induction and teaching from a variety of therapy specialists to ensure you can deliver a fully holistic therapeutic package.
You will be expected to work on a rolling roster, including weekend shifts. Service hours are between 07:00-22:00, 365 days of the year.
Ability to travel between sites, as you will need to travel across the area, and you will be paid travel from your office base.
Working for our organisation
We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Detailed job description and main responsibilities
1. To be accountable for own clinical practice and caseload management.
2. To work without direct supervision but under the direction of the qualified staff and advanced therapeutic care support worker in the provision of therapeutic care tasks and reablement therapy to the service user. Duties may include:
Implementation and progression of therapeutic care, rehabilitation and condition management programmes.
Promote independent social and living skills including the provision of a range of tasks: personal care, bathing, dressing/undressing, continence, nutrition, hydration and prompting, monitoring and administration of medication where required, in line with local policies.
Facilitate service users to achieve their specific goals involving individuals and their carers and assist with modifying these as appropriate.
Training and informing longer term care staff about the ongoing needs and the delivery of care, rehabilitation and condition management programmes for the patients
Positioning advice and care
Conduct prescribed therapeutic care and rehabilitation.
Conduct basic screening for overall therapy assessments.
Recognise acute and chronic deterioration and modify treatment accordingly or escalate to more senior staff as appropriate.
Assessing performance of activities of daily living
Teaching use of rehabilitation equipment
Carry out level 1 & 2 psychological interventions e.g. active listening
To effectively plan and signpost service users to the most appropriate services they require longer term
3. To understand, provide, receive and exchange condition related information with patients and relatives, who may have communication difficulties. Patients may have acute or long term communication difficulties due to other long term conditions.
4. To be actively involved in the communication of information regarding patient’s conditions and any other useful information to the inter-disciplinary team.
5. To communicate effectively with patients and carers. Effective communication to optimise , motivation and participation through explanation of impairments and reasons for rehabilitation. Barriers to communication may include loss of hearing, altered perception, pain and language disorders associated with brain injury.
6. To be aware at all times of the needs of patients during illness or disability and to promote and encourage empowerment, independence and restoration of function.
7. Be aware of the acute and community care pathways and the implications of this on standards of therapy care.
8. Collaborate to plan and manage patient caseload.
9. To work independently, but under the direction of an HCPC registered Occupational
Therapist/Physiotherapist and in collaboration with the Senior Therapeutic Care Support Workers, to perform procedures and treatment plans as part of their treatment and rehabilitation programmes.
10. To write treatment and care notes in a concise, accurate and timely manner in line with departmental standards. These notes do not require qualified staff countersignature.
Please see attached job description for more information about this role and working at University Hospitals Plymouth NHS Trust.
Person specification
Qualifications
Essential criteria
- Minimum NVQ / diploma in healthcare or equivalent level 3 or equivalent demonstrable experience working in a therapeutic care role involving physically impaired and vulnerable people.
Desirable criteria
- Attendance of additional professional courses, relevant to the role.
- A relevant foundation degree or higher education qualification, such as, but not limited to: Sports therapy, Sports science, Healthcare sciences.
Knowledge & Experience
Essential criteria
- Proven evidence of understanding of principles of providing therapeutic care and or exercise.
- Previous employment / demonstrable experience working within a therapy or reablement service within a similar role.
Desirable criteria
- Proven knowledge and demonstrable experience of exercise prescription / rehabilitation for a wide variety of clients.
- Previous experience of conducting community-based exercise groups or programmes with older or disabled people
Aptitude/Abilities
Essential criteria
- Effective Interpersonal and communication skills
- Excellent organisational skills, ability to manage own time, prioritise and plan timed activities
- Committed to participating in service improvement initiates
Desirable criteria
- Proven evidence of personal leadership
- Healthcare values based education and training.
- Ability to prioritise a caseload for the team, through own knowledge and discussion with the wider Inter disciplinary team
Disposition/Motivation/Attitude
Essential criteria
- Ability to work independently and as part of a team.
- Proven evidence of working practice in line with current UHP values.
- Ability to recognise own limitations.
Desirable criteria
- Self-motivated.
- Proven evidence of flexible approach.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Katie Rogers
- Job title
- Clinical Lead Physiotherapist H2H Team
- Email address
- [email protected]
- Telephone number
- 07554523815
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