Job overview

Want to make a real difference and support your local NHS? Plymouth Hospitals Charity is seeking a motivated and friendly Fundraising Assistant to join our team. This is a brilliant opportunity to gain hands-on charity experience, with the option to complete a nationally recognised Level 3 Fundraising Apprenticeship.

In this role, you'll:

• Be the first point of contact at our vibrant Charity Hub

• Assist visitors, donors, staff and volunteers

• Process donations and manage donor records via our CRM

• Support fundraising campaigns, events, logistics and volunteers

• Help with social media, email, print and internal comms

• Support our lottery, donor stewardship and ensure compliance with GDPR/NHS/Fundraising Regulator standards

What we’re looking for:

• A friendly, proactive, professional approach

• Strong organisational and communication skills

• Interest in fundraising, marketing and charity work

• Willingness to learn and work as part of a dynamic team

• Availability for full-time, with occasional off-site event support

What we offer:

• A supportive team environment

• Optional Level 3 Fundraising Apprenticeship

• Opportunities to contribute to NHS charity initiatives

• Development of valuable skills in events, admin, and supporter car

***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Main duties of the job

1. Act as the first point of contact for fundraisers, members of the public, staff and supporters in the Charity Hub.
2. Provide administrative support across a wide range of fundraising activities, including individual giving, events, community fundraising and legacy income.
3. Responsible for the accurate recording of fundraising income, Gift Aid declarations and donor information on the charity CRM system.
4. Support fundraiser stewardship by ensuring timely acknowledgements and assisting with thank-you communications.
5. Help to deliver events and fundraising campaigns, including sourcing materials, coordinating volunteers and attending events.
6. Contribute to marketing and communications via social media, email, print and internal platforms.
7. Support reception duties, handling cash/card donations, signposting visitors and answering queries.
8. Support the administration and delivery of the public lottery, including supporting volunteers contacting lapsed players and stewarding current members.
9. Assist the Fundraising Manager by researching new partnership opportunities with local businesses, events and stakeholders.
10. Help ensure all activity complies with GDPR, NHS governance, and Fundraising Regulator guidance.

Working for our organisation

We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted