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Job summary

Main area
Hepatology
Grade
NHS AfC: Band 2
Contract
Fixed term: 9 months (ftc)
Hours
  • Full time
  • Flexible working
37.5 hours per week
Job ref
216-PL-DD7892051
Employer
University Hospitals Plymouth NHS Trust
Employer type
NHS
Site
University Hospitals plymouth
Town
Plymouth
Salary
£25,272 Per Annum Pro Rata
Salary period
Yearly
Closing
22/04/2026 23:59

Employer heading

University Hospitals Plymouth NHS Trust logo

Ward Clerk

NHS AfC: Band 2

Job overview

To provide an efficient reception/administration support service to the multi-disciplinary team within the South West Liver Unit, using iPM, Salus and other Trust IT systems. 

***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Main duties of the job

To provide and deliver a high standard of clerical service to the unit using a varied range of work procedures, many of which are non-routine, requiring a level of theoretical knowledge.

Keep SALUS current

Admit and discharge patients

Working for our organisation

We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Detailed job description and main responsibilities

To deal with enquires, including telephone enquiries in conjunction with and under the direction to the nursing staff.

Receive patients, relatives and visitors to the ward.

Enter admissions, transfers and discharges on IPM/SALUS, including ward and department transfers, updating patient information where necessary .

Person specification

Qualifications

Essential criteria
  • GCSE’s 9-4 (A-C) in Maths & English and NVQ level 2 in either business administration or related subject or equivalent demonstrable experience

Knowledge and Experience

Essential criteria
  • Previous demonstrable reception/clerical experience
  • Proven relevant ICT skills
Desirable criteria
  • Previous demonstrable experience in a large clinical setting
  • Proven knowledge of patient management systems

APTITUDE & ABILITIES

Essential criteria
  • Good communication skills, written and verbal, with ability to demonstrate fluency, clarity and effectiveness at all levels.
  • Able to work individually and as part of a multi-disciplinary team
  • Able to prioritise workload and meet deadlines

Employer certification / accreditation badges

Disability confident leaderArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Defence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Test - for YM

Documents to download

Apply online now

Further details / informal visits contact

Name
Rachael Doherty
Job title
Ward Manager
Email address
[email protected]
Telephone number
01752 439093
Additional information

Rachael Doherty, telephone 01752 439093, email [email protected]

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