Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 2
- Contract
- Permanent: Variable. Weekdays and Weekend.
- Hours
- Part time - 20 hours per week (Requirement to work 10hr shifts. Need Flexibility cover annual leave & sickness as required.)
- Job ref
- 388-7048523-A&C-A
- Employer
- Torbay and South Devon NHS Foundation Trust
- Employer type
- NHS
- Site
- Allerton Ward
- Town
- Torquay
- Salary
- £23,615 per annum pro rota
- Salary period
- Yearly
- Closing
- 21/05/2025 23:59
Employer heading

Ward Clerk - Allerton
NHS AfC: Band 2
Job overview
We are seeking to appoint a Ward Clerk to provide reception and clerical support to Allerton ward and assist in maintaining a high standard of record keeping at ward level.
You will need to be organised & able to communicate with, patients, visitors and members of the multi disciplinary team.
Main duties of the job
- Answering the telephone
- Arranging for notes to come to the ward, filing notes after discharge
- Ensuring notes are sent to the correct area after discharge
- Supporting the MDT in clerical roles
- Ordering stationary and equipment
Working for our organisation
Allerton ward is based at Torbay Hospital in South Devon. We are a busy gastrointestinal/surgical Unit. Our ward is very friendly and is a positive place to work. Your role is vital in the ward running smoothly and effectively. Front of house-welcoming all onto our ward and supporting/directing.
Detailed job description and main responsibilities
- To provide reception service for all patients and visitors to Allerton ward.
- To ensure that all discharge summaries are completed and sent out in line with Trust Policy.
- To request and collect case notes as necessary and ensure they are available for the MDT.
- Distribute incoming post and redirect as necessary.
- To keep the nurses station tidy and maintain levels of stationary.
- Ensure the day to day maintence of patients case notes, including the insertion of investigations reports, filing plans/nursing notes ensuring all contents are filed strictly in accordance with the current protocol and ensure results are available in a timely fashion.
- To ensure patients/admissions/clinic appointments and outcomes and transfer details are accurate and up to date to the computer systems.
- Clerical support for the Senior sister.
- Be able to use computer systems, photocopy and scan and order equipment and stationary.
Person specification
Experience
Essential criteria
- Experience in similar clerical role
- 4 GCSE's or equivalent level of educaion
Desirable criteria
- ECDL or equivalent
- Knowledge of Medical Records
- Experience in using Unit 4 ordering System
- Knowledge of PAS
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Becky Smith
- Job title
- Senior Sister
- Email address
- [email protected]
- Telephone number
- 01803 655918
- Additional information
In my Absence please ask to speak to Holly Massheder, Terena Boreham or Geraldine Doyle on 01803 655918
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