Job summary
- Main area
- Healthcare of the Older Person
- Grade
- NHS AfC: Band 3
- Contract
- Permanent: Will involve day and night rotation
- Hours
- Full time
- Part time
- Job ref
- 388-7258256-ACS
- Employer
- Torbay and South Devon NHS Foundation Trust
- Employer type
- NHS
- Site
- Torbay Hospital
- Town
- Torquay
- Salary
- £24,071 - £25,674 per annum
- Salary period
- Yearly
- Closing
- 16/07/2025 23:59
Employer heading
Healthcare Support Worker - Warrington
NHS AfC: Band 3
Job overview
Warrington is an acute 17 bedded Surgical ward that has a high patient flow and varied acuity levels. Specialist areas of care are: ENT, Maxillo Facial Surgery, Gynaecology, Opthalmology and Head and Neck Cancer patients.
As a Senior Healthcare Support Worker, you will be working together as part of a multidisciplinary, professional team to assist the registered nurses and senior clinical staff in the planning, delivery and evaluation of care.
You will find solutions to problems and be able to demonstrate a positive approach to new challenges, encouraging others to do the same while helping to create an environment where differences are valued, encouraged and supported.
Main duties of the job
- Observing, monitoring and recording patients' conditions by taking temperatures, pulse, respirations and weight.
- Communicating with patients, relatives and carers, assisting with clinical duties.
- Personal care including infection prevention and control, food, personal hygiene and overall reassurance, comfort and safety.
- To complete additional specialist training for our multi speciality patients.
- Work collaboratively with colleagues at all levels, both within, and outside the department.
- To take part as requested in ward/unit meetings, encouraging effective communications between other staff.
- At the direction of the Registered Nurses /Senior Clinical Staff, participate fully in the delivery of planned care.
Working for our organisation
Why work with us - Torbay Hospital provides acute care for the local community and has several community hospitals, and is a hot-spot for those who are considering living by the sea or within half an hour of Dartmoor National Park and an hour to Exmoor National Park. Meanwhile, Plymouth and Exeter are also both within a short drive to enjoy the culture, maritime history and shopping experiences.
We work in an integrated way with allied health care professionals within the locality, and are a motivated and caring team to both patients and colleagues.
The team is flexible and promotes a healthy work/home life balance therefore, your package with us includes a lot more than just your pay. Listed are a few of the additional benefits that are available to you as an employee:
- NHS Pension Scheme
- Childcare at our day nursery
- Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays
- Staff Discounts
- Career development and training opportunities
- Employee Support - Staff have access to a 24-hour helpline
Our people are caring, committed, inclusive and focussed on quality. We focus on solutions and people’s strengths. We encourage outside the box thinking and embrace innovation and change wherever it can drive improvement.
If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to Team Torbay and South Devon.
Detailed job description and main responsibilities
- Answer the telephone, take messages and refer to the Staff Nurse for instructions
- To take part as requested in ward/unit meetings, encouraging effective communications between other staff
- Communicate appropriately with a wide range of people including staff, patients and visitors
- Recognising and responding to situations within the work area and report to the nurse in charge
- Assisting with the undertaking and implementation of risk assessments
- Follow the individual plan of care for each patient when undertaking the following:
- Bed making
- Assist patients with personal hygiene including care of hair, nails, oral hygiene and shaving
- Assist with treatment and prevention of pressure areas and continence management for all patients
- Assist patients with elimination requirements, including catheter care
- Assist patients to rehabilitate, working with physiotherapy and occupational therapists
- Assist patients with choosing and recording intake of meals
- Feed patients, encouraging patients to drink and replenishing water jugs when necessary, maintain fluid balance charts as required
- Checking of controlled drugs with Registered Nurse as required
- Complete nutritional assessment records and weigh patients as required
- Monitoring and maintaining fluid balance records, food and weight charts as required for individual patients under the direction of a Registered Nurse, recording and reporting findings as required
- Use equipment competently following training
- Escort patients to other departments/hospitals for investigation or treatment as necessary, ensuring relevant paperwork/x-rays are available
- Assist in the collection of specimens for ward/laboratory investigation in accordance with Policies and Procedures
- Following training and assessment, assist the Registered Nurse in other duties if appropriate including:
- Simple dressings
- Assisting with out-patient clinics
- Routine specimens and urine testing
- Taking and recording of temperature, pulse, blood pressure and oxygen saturation levels
- Blood glucose monitoring
- Venepuncture and Cannulation
- Basic life support
Person specification
Qualifications and training
Essential criteria
- NVQ Level 3 in Health & Social Care or equivalent qualification/experience
Desirable criteria
- Care certificate
- English & Mathematics at GSCE grade A-C (9-4) or level 2 functional skills
Knowledge and experience
Essential criteria
- Previous experience in a care environment or able to demonstrate a caring nature/ life experience
- Understands the need for strict confidentiality
Desirable criteria
- Working knowledge of complex care needs of some individuals/families including Safeguarding Children & Adults, Domestic Abuse and Mental Health
Specific skills
Essential criteria
- Basic computer/keyboard skills
- Fine motor skills – for venepuncture, phlebotomy and other clinical tasks
- Good interpersonal and communication skills
- Able to prioritise and organise work
- Record keeping competency in handwritten and electronic records
- Able to manage stress in themselves and others
- Willingness to undertake new skills and training
- To be flexible, adaptable, reliable and punctual
Desirable criteria
- Healthcare competencies appropriate to area of work
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Becky Millman
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 01803 655542
- Additional information
Sister Toni Brereton
Sister Lucy Oetegenn
Sister Reah Scregg
Available also to discuss role
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