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Job summary

Main area
Trauma and Orthopaedics
Grade
NHS AfC: Band 3
Contract
Permanent: contract
Hours
Full time - 37.5 hours per week (To work 11.5 hour shifts, To be flexible in working a mixture of day and night shifts, weekdays and weekends inc bank holidays)
Job ref
388-7188289-ACS
Employer
Torbay and South Devon NHS Foundation Trust
Employer type
NHS
Site
Ainslie Ward Torbay Hospital
Town
Torquay
Salary
£24,071 - £25,674 pa (pro rata)
Salary period
Yearly
Closing
20/06/2025 23:59

Employer heading

Torbay and South Devon NHS Foundation Trust logo

Healthcare Support Worker - Ainslie ward

NHS AfC: Band 3

Job overview

Ainslie ward at Torbay Hospital are recruiting for a full time Healthcare Support Worker to join our fast paced 26 bedded Trauma and Orthopaedic ward.

As a Healthcare Support Worker on Ainslie ward you'll help patients during their stay by making sure they get the quality care and support they deserve. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. You will work effectively alongside Registered Nurses/Practitioners within the ward as required on a daily basis. 

 You will be supported with your development needs both from in house training and also external courses whilst having regular supervision and appraisals to ensure you are helped to reach your maximum potential.

Our people are caring, committed, inclusive and focussed on quality. We focus on solutions and people’s strengths and encourage outside the box thinking and embrace innovation and change wherever it can drive improvement. If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to our Torbay and South Devon Team. #CaretojoinusTSD

Working Pattern:

Please note you will be required to work a combination of Long Days and Nights on a 11.5 shift including weekends and bank holidays. 

This is a fixed term contract for 1 year.

Main duties of the job

  • Observing, monitoring and recording patients' conditions by taking temperatures, pulse, respirations and weight. 
  • Communicating with patients, relatives and carers, assisting with clinical duties.
  • Personal care including infection prevention and control, food, personal hygiene and overall reassurance, comfort and safety.
  • Work collaboratively with colleagues at all levels, both within, and outside the department.
  • To take part as requested in ward/unit meetings, encouraging effective communications between other staff.
  • At the direction of the Registered Nurses /Senior Clinical Staff, participate fully in the delivery of planned care.

Working for our organisation

Why work with us  - Ainslie ward prides itself in giving excellent patient care and we welcome new staff to join our team to come and work us to achieve this ideal.

We provide Healthcare Support Workers with a great opportunity to learn multiple new clinical skills within an environment with a supportive and dynamic team.

Our people are caring, committed, inclusive and focussed on quality. We focus on solutions and people’s strengths. We encourage outside the box thinking and embrace innovation and change wherever it can drive improvement.

If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to our Torbay and South Devon Team!

Detailed job description and main responsibilities

We are looking for applicants with proven experience in the care sector.

All new starters will be given the opportunity for specialist training and also support in completion of the care certificate.

For further information regarding the role responsibilities and entry requirements, please see the combined job description and person specification.

 

Person specification

Knowledge and Experience

Essential criteria
  • Understands the need for strict confidentiality
  • Previous experience in a care environment or able to demonstrate a caring nature/ life experience
Desirable criteria
  • Working knowledge of complex care needs of some families including Safeguarding Children & Adults, Domestic Abuse and Mental Health

Qualifications and Training

Essential criteria
  • GCSE’s (grade C/5 or above) in maths and English, or Functional Skills level 2 in both of those subjects as a minimum entry requirement
Desirable criteria
  • Care certificate
  • English & Mathematics at GSCE grade A-C (9-4) or level 2 functional skills

Specific Skills

Essential criteria
  • Basic computer/keyboard skills
  • Fine motor skills – for venepuncture, phlebotomy and other clinical tasks
  • Good interpersonal and communication skills
  • Able to prioritise and organise work
  • Able to work under instruction, under pressure and as part of a team
  • Record keeping competency in handwritten and electronic records
  • Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances
  • Able to manage stress in themselves and others
  • Able to offer support at times of emotional distress
  • Willingness to undertake new skills and training
  • Able to work as a team member or independently
  • Ability to adapt behaviour to changing and challenging situations.
  • To be flexible, adaptable, reliable and punctual.
  • The post holder must demonstrate a positive commitment to uphold diversity and equality policies approved by our Trust
Desirable criteria
  • Healthcare competencies appropriate to area of work

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveImproving working livesMindful employer.  Being positive about mental health.The Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Disability confident committedArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Rebecca Needs
Job title
Senior Sister
Email address
[email protected]
Telephone number
01803 655510
Additional information

If not available please ask to speak to one of the Junior Sisters.

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