Job summary
- Main area
- Palliative Care
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- 37.5 hours per week (Full Time)
- Job ref
- 153-SP04661
- Employer
- University Hospitals Dorset NHS Foundation Trust
- Employer type
- NHS
- Site
- Hospice at Home Macmillan Unit Christchurch Hospital
- Town
- Christchurch
- Salary
- £24,625 - £25,674 pa
- Salary period
- Yearly
- Closing
- 26/06/2025 23:59
Employer heading

Hospice at Home Health Care Support Workers
NHS AfC: Band 3
As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
Job overview
Would you like to work for an innovation team. The Hospice at Home Team cares for patients in the last 2 - 4 weeks of life at home within Bournemouth and Christchurch and Poole . If you are enthusiastic, compassionate, motivated Health Care Assistant looking to be involved in providing excellent end of life care why not come and join us. This is an amazing opportunity to be a part of a reputable service and make a difference to so many families.
The Hospice at Home service is a 24 hour/7 days a week service, based at the Macmillan Unit, Christchurch Hospital, predominantly visiting patients and families in their own homes to provide end of life care. Candidates will need to be able to drive and have a current UK licence, have experience of the care environment with the confidence to work independently and be flexible with working pattern to include nights. There will be an induction for any training requirements on starting.
Main duties of the job
To be able to work independently and assist in carrying a caseload under the supervision of senior nurse, tasks according to specialist nursing need/assessment at end-of-life.
To provide essential holistic, high-quality nursing care as directed by individualised care plans in the patient’s own environment, respecting their backgrounds and beliefs.
To provide hands-on practical care and emotional support to patients and their families/carers, reporting any changes to the senior nurse.
To prepare the patient’s environment for care at home, maintaining their dignity and privacy and ensure and maintain a safe working environment for patients, families, staff, and colleagues working within Lone Worker Policy.
Recognise the Equality and Diversity of patients, relatives, and MDT groups, by supporting non-discriminatory practice & acknowledging the patient’s personal culture, beliefs and identity.
Working for our organisation
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues. UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.
Detailed job description and main responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Person specification
Technical Skills Competencies
Essential criteria
- Ability to communicate clearly and effectively (to understand and be understood)
- IT Literate
- Ability to work as part of a team, as well as on own initiative
- Understanding of basic end of life symptoms and physiology
Desirable criteria
- Be confident in the use of EPR, CHIE, DCR
Qualifications
Essential criteria
- Current UK driving License
- Completion of competency-based Care certificate including workbook equivalent to level 3 or equivalent
- Good standard of Numeracy and Literacy
Desirable criteria
- Short Courses to undertake patient and clinical care duties in End of life care
Experience
Essential criteria
- Minimum of 1 Years experience of working as a Health Care Support Worker in End of Life Care within hospital oe community setting
- To understand and recognise the need for personal resilience in Palliative and End of Life Care
Desirable criteria
- Previous experience of working within a care environment/NHS
- Experience of working within patients homes
- To recognise and record changes in the dying patient, prepare their family members and carers in a time sensitive and supportive manner
Knowledge
Essential criteria
- An Understanding around and experience in end of life care
- An Understanding around basic patient Care
- Understand of importance of the promotion of health and well-being
Desirable criteria
- Knowledge of care and related procedures, clinical observations, relevant legislation particularly in end of life care
- Knowledge of relevant treatments and terminology in palliative care
- Awareness of National and local guidance's on palliative care conditions
Personal Attributes
Essential criteria
- Open and approachable
- Motivated
- Understands limits of own responsibility
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Catia Alfena Guimaraes
- Job title
- Hospice at Home Deputy Sister
- Email address
- [email protected]
- Telephone number
- 03000195470
- Additional information
If unavailable please send email and I will respond asap.
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