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Job summary

Main area
Paediatrics
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week (Monday - Friday)
Job ref
153-SP04851
Employer
University Hospitals Dorset NHS Foundation Trust
Employer type
NHS
Site
poole
Town
Poole
Salary
£24,465 pa pro rata
Salary period
Yearly
Closing
14/08/2025 23:59

Employer heading

University Hospitals Dorset NHS Foundation Trust logo

House Keeper

NHS AfC: Band 2

As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.

We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.

In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.

We especially welcome applications from minority groups in the community who may be underrepresented in our workforce. 

At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.

As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.

Job overview

This full-time role of housekeeper/hostess is a very exciting new opportunity joining the children's unit  team.

 As part of this role you will need to provide a food and beverage service to the patients and families across the unit. 

You will be leading in ensuring our patient meals are ordered and supplies of beverages are readily available to our patients and families. 

Daily you will need to check stock and replenish stores on the ward to ensure we have sufficient catering supplies.

The role involves working with our patient group and being an integral part of the team within the children's unit.

We are looking for a candidate that is able to work on their own initiative, has high standards of customer service and also has excellent communication skills.

The role is working full-time 37  hours per week, 5 days per week Mon-Fri.

 

Main duties of the job

To support nursing staff, children/young person and families with menus, keeping kitchen stocked and tidy. 

please see job description for more details 

Working for our organisation

Our values define who we are as #TeamUHD.  They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. 

This means that some services may move site this year or next, either temporarily or long term.  Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.  

There is a planned move for this service anticipated during spring/summer 2026, when this role and base of work will relocate to Bournemouth Site  Upon relocation of the role/service, excess mileage allowance / reimbursement will not apply, and any travel between the postholder’s home and work base will be classified as a commute. Any other changes unrelated to this, will be handled in line with Trust/National terms and conditions.  

Detailed job description and main responsibilities

Please refer to job description for full information regarding duties and personal specification for more details.

Person specification

Qualifications

Essential criteria
  • • GCSE or equivalent in English and Maths
Desirable criteria
  • • Basic food hygeine certificate

Experience

Essential criteria
  • Experience of working in customer care
  • Experience of working with the public
Desirable criteria
  • • Experience of working with children
  • Experience of working in a caring environment

skill

Essential criteria
  • Excellent communication skills (oral and written)
  • Basic computer skills
  • • Able to prioritise and use initiative

Employer certification / accreditation badges

Disability Confident - two yearsUHD ValuesApprenticeships logoArmed Forces Covenant Gold AwardStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Alison Green
Job title
Sister
Email address
[email protected]
Telephone number
0300 019 2029
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