Job summary
- Main area
- Administration Breast Unit
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Occasional weekend working as necessary)
- Job ref
- 345-RAD7279136
- Employer
- North Tees and Hartlepool NHS Foundation Trust
- Employer type
- NHS
- Site
- University Hospital of North Tees
- Town
- Stockon-on-Tees
- Salary
- £26,530 - £29,114 pro rata per annum
- Salary period
- Yearly
- Closing
- 04/07/2025 23:59
Employer heading
Breast Services NBSS Administrator
NHS AfC: Band 4
At North Tees & Hartlepool NHS Foundation Trust, our main priority is, and always will be, providing safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones.
If you share our passion then apply for this opportunity and help us make our patients’ experience the best it can possibly be.
North Tees and Hartlepool NHS Foundation Trust provides hospital-based services to the population of Hartlepool, Stockton on Tees and parts of East Durham and Sedgefield as well as community, therapeutic and screening to a wider population across Durham and Teesside.
Job overview
*Vacancy may close early due to number of applications*
We are looking for a friendly individual with a positive approach, to work as part of the team in the Breast Unit. Suitably qualified applicants are invited to apply for the post of Breast Services NBSS Administrator, joining a dedicated team of staff providing administrative support to the Department. The Breast Screening Service invites approximately 50,000 clients per year for well woman breast screening and also provides a Breast Symptomatic Service. This post holder will be a valuable member of the Team.
A flexible approach to work within the core hours: Monday to Friday 8.00am to 6.00pm
Main duties of the job
The post holder will join a team of friendly staff motivated to provide an efficient administration service to patients attending the department.
To provide support and assistance to the Breast Screening Service, in a wide range of clerical duties.
The post holder will work as part of the Multi-Disciplinary team providing an excellent service for women.
Previous experience of working as part of a team in a busy office environment is an essential requirement of this post. Typing/word processing qualifications and a working knowledge of Microsoft Office applications are required.
Working for our organisation
South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust now form University Hospitals Tees and as such you may be required to work at any site across both Trusts.
At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.
We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.
We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
We recruit for values and “Together we are North Tees & Hartlepool”
Detailed job description and main responsibilities
To provide a secretarial service supporting consultants with administrative duties, using office machines and the National Breast Screening computer system.
Be responsible for arranging and following up on pathology and x-ray reports. Ensuring consultants/associated medical staff are aware of results, particularly results with abnormalities or of key importance.
Maintain up to date records and arrange appointments for specific conditions/investigations. Adhering to the two-week rule. Checking, authorising and booking symptomatic breast appointments in accordance with current guidelines. Using Trakcare (hospital administration system), CRIS (radiology system). Booking future follow up mammography appointments.
To administrate the registering, allocating of appointments and producing results for High Risk genetic clients onto the National Breast Screening system as per national guidelines.
To administrate Interval Cancers onto the National Breast Screening system. To obtain images and histopathology for all breast cancers diagnosed in other hospitals. To input biopsies on NBSS and conduct relevant audits as per national guidelines. Managing the invitation and results of National Breast Screening high-risk clients.
Using own initiative and judgement, within broad guidelines, regarding incoming telephone calls for GP’s, patients/relatives/PCT’s and local authorities.
Act independently in support of the consultant, prioritise and book appointments, collation of clinics.
Undertake appropriate secretarial duties, telephone calls, filing and photocopying.
Collate, organise, attend weekly Multi-Disciplinary team meetings, and provide an administrative role whilst there.
Inputting of Breast Screening patients data to produce screening and recall assessment in accordance with the Right Result Protocol of the NHSBSP.
Inputting of accurate information regarding biopsies to comply with QA standards with regard to statistical reports (KC62’s and BASO) for the Trust to the Department of Health.
Carry out timely and effective administration in the invitation of clients to the National Breast Screening Programme. To include identifying clients to be screening, screening lists and booking appointments. Liaising with GP’s, patients and using BS Select.
Provide support to Band 2 Clerical Officers within the unit and assist in training for new members of staff.
The post holder is required to deal with clients, often, in an emotional/distressed state. The role includes typing documents of a distressing nature, communicating with clients and their relatives.
Dependant on service need other duties may be allocated by the Breast Services Office Manager.
A Job description and personal specification is attached to this advert.
Person specification
Qualifications and Attainmnets
Essential criteria
- GCSE at grade C or above in Mathematics Key Skills at level 2 in Numeracy (or equivalent)
- GCSE at grade C or above in English Language, or Key Skills at level 2 in Literacy (or equivalent
- NVQ at level 3 or equivalent
- RSA stage 3 or equivalent
Desirable criteria
- Medical Terminology qualification
Experience
Essential criteria
- Demonstrable experience of clerical work involving computerised systems
- Demonstrable experience of data and information processing using appropriate technologies
- Considerable amount of relevant NHS experience in an administrator role
- Knowledge of work procedures and practices within the breast unit
Desirable criteria
- Experience of working within a healthcare environment
- Experience of working with NBSS
- Experience of working within a multi-disciplinary team
- Understanding of NHS complaints system
- Knowledge of TRAKcare, CRIS, OMNILAB, IEP, NBSS, and BS Select
Skills and Aptitudes
Essential criteria
- Demonstrate ability to pay good attention to detail, reliably check and record data and identify anomalies and be able to self-check completed work.
- Demonstrate well developed keyboard skills
- Demonstrate well developed written/verbal/listening communication skills
- Demonstrate good organisational / time management skills and be able work under pressure to meet deadlines.
- Demonstrate willingness to contribute to the delivery of an effective and efficient administrative/secretarial service.
- Demonstrate willingness to be flexible and to work in other clinical areas throughout the trust as and when required in accordance with operational service needs.
Desirable criteria
- Be willing to participate in the promotion of effective team working.
- Demonstrate a good working knowledge of windows based computer systems and be capable of using most Microsoft Office applications, particularly MS Word and Outlook.
- Be proactive in contributing to service improvement
Disposition
Essential criteria
- Demonstrate a responsible, dependable and honest character and a caring and sensitive nature.
Desirable criteria
- Evidence of Leadership skills
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Kate Jobson
- Job title
- Breast Service Office Manager
- Email address
- [email protected]
- Telephone number
- 01642 624263
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