Job summary
- Main area
- .
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (11.5 hour shifts, fully rotational rota)
- Job ref
- 374-LB5253
- Employer
- East Sussex Healthcare NHS Trust
- Employer type
- NHS
- Site
- Eastbourne District General Hospital
- Town
- Eastbourne
- Salary
- £24,937 - £26,598 PA, Pro rata
- Salary period
- Yearly
- Closing
- 12/03/2026 23:59
Employer heading
Emergency Department Administrator - EDGH
NHS AfC: Band 3
We are proud to provide ‘Outstanding’ care and be a great place to work.
East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £700 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.
The Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
Job overview
We have an exciting opportunity to join our Emergency Department team as an ED Administrator.
The ED Administrator team work flexibly across the department on a fully rotational 24 hour rota which include days, nights, weekends and bank holidays as required.
The successful candidate will embark on a full training plan and will be mentored throughout.
Main duties of the job
Provide a positive and approachable Reception service to all patients arriving at the Emergency Department.
Assist the Nurse In Charge with the smooth flow of patients through the Emergency Department.
To ensure data entry into the IT systems is accurate.
Undertake a range of administrative / relevant duties for the Emergency Department
Working for our organisation
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
Detailed job description and main responsibilities
Please see attached the Job description
If you have any questions please feel free to get in touch
Person specification
Qualifications
Essential criteria
- Educated to GCSE (or equivalent) to include English and Maths Grade C/4 or above
- NVQ Level 3 in Administration or equivalent relevant experience
Desirable criteria
- ECDL or alterative relevant IT qualification
Experience
Essential criteria
- Good understanding of office procedures and general clerical experience
- Must be used to working in busy environment with a variety of different people
- Previous experience of working as a receptionist or administrator dealing with general public / service users answering general queries
Desirable criteria
- Experience of working in an Emergency Department
Skills
Essential criteria
- Good IT skills. Knowledge of Microsoft Office including Word, Excel, Outlook
Desirable criteria
- Experience of IT systems Nervecentre, eSearcher & PAS
- Knowledge of basic medical terminology
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Hannah March
- Job title
- Service Delivery Manager
- Email address
- [email protected]
- Telephone number
- 07967279696
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