Job summary
- Main area
- Cardiology
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 279-7719069-FEB26
- Employer
- University Hospitals Sussex NHS Foundation Trust
- Employer type
- NHS
- Site
- Worthing Hospital
- Town
- Worthing,
- Salary
- £27,485 - £30,162 per annum, pro rata
- Salary period
- Yearly
- Closing
- 01/03/2026 23:59
Employer heading
Cardiac Patient Pathway Co-ordinator
Band 4
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Our hard-working, talented and dedicated people work together towards a common goal – to deliver Excellent Care Everywhere for our patients, our people and our communities. Whatever your role here at UHSussex you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us deliver Excellent Care Everywhere. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
We value compassion, inclusion and respect as our core values. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
As part of our commitment to access for all, please see the different ways you can access the application form: https://apps.trac.jobs/accessibility?_ts=1
We look forward to receiving your application and the start of your journey with UHSussex.
Job overview
An opportunity has arisen for a Secretary to work within our Cardiology Department based at Worthing Hospital.
We are looking for a highly motivated individual to provide a comprehensive secretarial service to the Cardiac team as directed by the Care Group Support Manager. The successful candidate must be able to work using their own initiative, but also as part of a team.
Good communication skills are essential as you will need to liaise directly with patients, Consultants and other hospital staff.
A working knowledge of general office procedures and Microsoft packages is
required but full training will be given in the use of hospital software.
Audio typing skills are essential and a knowledge of medical terminology would be an advantage.
Main duties of the job
To carry out the audio-typing of clinic letters and other correspondence.
To use Careflow to ensure that patients have their next appointment within the timeline stipulated in the clinic letter and to book follow-up if not already arranged. If scan requested in clinic letter, check CRIS to ensure this has been requested by consultant.
To update pathways accordingly by ensuring outcomes from clinics are
completed with the clinical teams and patient discharges are implemented.
To cancel/re-book appointments as requested by the Consultants, CNS’s or patient.
To email the Clinic Changes Team and request any slot changes/overbooks on clinic as per Consultant/CNS request.
To answer the telephone within an appropriate timeline and deal with enquires from patients, relatives, GPs and other departments within the Trust.
To liaise with other secretarial staff, particularly within the same department, and ensure that cover arrangements during annual leave and sickness are facilitated by working as a team member, as required, and as directed by the Lead Manager.
To liaise with internal and external professionals and departments and the general public as and when required, in a friendly, professional and courteous manner.
Undertaking mandatory training courses as required by the Trust and to
undertake any other relevant training deemed necessary by the Lead
Manager to perform the job to an acceptable standard.
Working for our organisation
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
Detailed job description and main responsibilities
Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.
If you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.
We are looking for a highly motivated individual to provide a comprehensive
secretarial service to the Cardiac team as directed by the Care Group Support
Manager. The successful candidate must be able to work using their own initiative,
but also as part of a team.
Good communication skills are essential as you will need to liaise directly with
patients, Consultants and other hospital staff.
A working knowledge of general office procedures and Microsoft packages is
required but full training will be given in the use of hospital software.
Audio typing skills are essential and a knowledge of medical terminology would be
an advantage.
Person specification
Typing Test
Essential criteria
- Audio Typing
Desirable criteria
- Medical Terminology
Experience
Essential criteria
- Previous secretarial work experience
Equality, Diversity, and Inclusion
Essential criteria
- Evidence of having undertaken own development to improve understanding of equalities issues
- Evidence of having championed diversity in previous roles (as appropriate to role).
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Isabel Lewis
- Job title
- Cardiology care support manager
- Email address
- [email protected]
- Telephone number
- 01903 205111
- Additional information
N/A
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