Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 356-25-7219003
- Employer
- Hull University Teaching Hospitals NHS Trust
- Employer type
- NHS
- Site
- Castle Hill Hospital
- Town
- Cottingham
- Salary
- £24,625 - £25,674 per annum
- Salary period
- Yearly
- Closing
- 09/07/2025 23:59
Employer heading

Senior Administrator
Band 3
Job overview
We are looking for a Senior Administrator to join the Theatres, Anaesthetics and Critical care care group team at Castle Hill Hospital.
The Senior Administrator will be responsible for the end to end clinical administrative processes associated to the patient pathways for pre-assessment and anaesthetics, ensuring a smooth and efficient service for both the multidisciplinary team and patients, in order to deliver a high quality administration service, for our patients and customers .
Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.
Main duties of the job
Our Senior Administrator will play a vital role in the delivery of patient care via the management of the patients end-to-end pathway and supporting the wider team. The role is varied and challenging and your day to day duties may include;
- Clinic letter transcription
- Handling queries from the pre assessment /Anaesthetic team
- Liaising with clinical staff and wider teams
- Managing Patient pathways
- Call handling
- Helping track our patients through their journey to ensure a great patient experience
Although previous administration experience would be helpful, we are first and foremost looking for individuals with a passion to work in a health care setting and those with a 'can do' attitude. Candidates should possess the following skills;
- Communication to support our patients
- Patient focused attitude
- Empathy
- Friendly & Welcoming
- IT Skills
The successful candidates will join a friendly and supportive team that values the contribution of all staff with excellent training packages.
Should you wish to discuss our Administrator position further, please get in touch.
Working for our organisation
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Detailed job description and main responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Should we receive a high volume of applications the advert may be closed earlier than stated.
Person specification
Qualifications / exp
Essential criteria
- Good standard of general education to GCSE level or equivalent, including Maths and English Language
Desirable criteria
- NVQ Level 3 in Administration of equivalent
Experience
Essential criteria
- Experience of providing a service to patients or customers
- Experience of using electronic systems
- Experience of Microsoft office products
- Teamworking
Desirable criteria
- Previous NHS administration experience
Skills
Essential criteria
- Good organisational skills
- Ability to prioritise own workload
- Ability to communicate effectively using a variety of media
- Proactive and able to work on own initiative
- Keyboard Skills
- Knowledge of Lorenzo and other trust systems
- Good Understanding of the NHS Agenda
Desirable criteria
- Knowledge of Medical Terminology
Other Requirements
Essential criteria
- Interested in personal development
- Flexible approach to hours and conditions
Desirable criteria
- Willingness to travel to other sites
Personal Attributes
Essential criteria
- Professional
- Honest
- Caring
- Accountable
- Responsible attitude
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- susanna spivey
- Job title
- Senior Service Manager
- Email address
- [email protected]
- Telephone number
- 01482 469494
- Additional information
Toby Costa
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