Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Registration Authority
Grade
Band 4
Contract
Fixed term: 10 months (Monday to Friday)
Hours
Part time - 18.75 hours per week
Job ref
356-25-7157001
Employer
Hull University Teaching Hospitals NHS Trust
Employer type
NHS
Site
Hull University Teaching Hospitals
Town
Cottingham
Salary
£26,530 - £29,114 per annum
Salary period
Yearly
Closing
05/06/2025 23:59

Employer heading

Hull University Teaching Hospitals NHS Trust logo

Access Management Officer

Band 4

Job overview

To provide an efficient and effective account management service to end users, including processing of access applications, and troubleshooting access related issues. This role requires close liaison with System managers regarding the access granted on their systems and with regard to streamlining the processes involved. The post holder will also be required to work as a Registration Authority Agent granting access to national NHS applications.
 Duties include supervision of junior staff as and when required to meet peaks in demand for access changes

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.

Should we receive a high volume of applications the advert may be closed earlier than stated.

Main duties of the job

a)    Manages and controls access to multiple systems including CRS systems

b)    Acts as a Registration Authority Agent for national NHS applications

c)    Supervises junior staff in the delivery of access amendments

d)    Works with system administrators to improve the way that access allocated and the access change process

e)    Pro-actively liaises with stakeholders in the access management process and implements improvements

f)     Maintain access management guidance documentation as a resource for junior staff and other I.T. staff

Working for our organisation

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

Detailed job description and main responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Person specification

Qualifications

Essential criteria
  • Educated to GCSE/O level/equivalent standard or demonstrable equivalent experience
Desirable criteria
  • ECDL Advanced level

Experience

Essential criteria
  • Relevant experience of, working in customer service/ call handling environment
  • Experience of IT Application Support in a large organisation
Desirable criteria
  • Proven experience of working within software application role, with working knowledge of the Trust’ s CRS systems

SKILLS KNOWLEDGE AND ABILITIES

Essential criteria
  • Good organisation and analytical skills
  • Ability to work unsupervised and on own initiative
Desirable criteria
  • Knowledge of CRS systems working processes

PERSONAL ATTIBUTES

Essential criteria
  • Ability to work independently and under pressure

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyArmed Forces Covenant Gold AwardDisability confident employer

Documents to download

Apply online now

Further details / informal visits contact

Name
Maxine Buckingham
Job title
RA and ESC Helpdesk Manager
Email address
[email protected]
Telephone number
01482 468491
Apply online nowAlert me to similar vacancies