Job summary
- Main area
- Frailty
- Grade
- Band 3
- Contract
- Permanent: H38
- Hours
- Full time
- Part time
- Job ref
- 356-25-7336423
- Employer
- Hull University Teaching Hospitals NHS Trust
- Employer type
- NHS
- Site
- Hull Royal Infirmary and Castle Hill Hospitals
- Town
- Hull
- Salary
- £24,937 - £26,598 per annum, pro rata
- Salary period
- Yearly
- Closing
- 05/08/2025 23:59
Employer heading

Patient Discharge Assistant
Band 3
Job overview
The Patient Discharge Assistant will be expected to work under the direction of the Patient Flow Managers. They will facilitate the discharge of patients from the ward areas in line with the Trust standards and policies.
The post holder will be expected to cover various areas at both sites when required.
The post holder will liaise and communicate effectively with relatives, community colleagues, other allied health professionals and medical / nursing staff.
Ensure that suitable patients are transferred to the community as soon as possible in a safely manner.
Ensure that from admission they will collect collateral histories from family members. To ascertain whether patients are receiving the correct support and care in the home / community.
The post holder will be expected to maintain confidentiality and adopt a positive attitude towards staff, patients and relatives at all times.
Main duties of the job
An exciting opportunity has arisen for a Patient Discharge Assistant at HUTH.
We are looking for a dynamic member of staff that are, highly motivated people to support the patient flow within the trust. The successful candidate will have excellent communication and negotiation skills, ability to prioritise workload, working proactively with the patient flow team and ward staff.
The candidate will be able to demonstrate excellent and accurate record keeping. Can demonstrate effective and appropriate IT and telephone skills.
PLEASE NOTE: In cases where a vacancy receives a high number of applications, we may bring the closing date forward. You are therefore advised to submit your completed application as early as possible.
Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.
Working for our organisation
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Detailed job description and main responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Person specification
Qualifications
Essential criteria
- GCSE Maths and English or equivalent
Desirable criteria
- NVQ Level 3 or equivalent experience
Experience
Essential criteria
- Previous experience in a caring role.
- Use of IT in the workplace.
Desirable criteria
- Previous experience in a caring role
Skills, Knowledge and Ability
Essential criteria
- Excellent keyboard skills
- Excellent communication and interpersonal skills
- Ability to communicate with staff at all levels in an appropriate manner.
- Excellent organisation /prioritising skills
- Team Member
- Diplomacy and tact
- High standard of accuracy Ability to use own initiative
Desirable criteria
- Understanding of the needs of people in a clinical / care setting
- Health & Safety awareness
- Aware of Trust policies and procedures
- Proficient with all trusts IT systems
Personal Attributes
Essential criteria
- Professional, sympathetic & empathetic
Other Requirements
Essential criteria
- Able to work unsocial hours as required
- Willing to undertake further training. Excellent Attendance record
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Naomi Barker
- Job title
- Patient Flow Manager
- Email address
- [email protected]
- Telephone number
- 01482 311075
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