Job overview

You will play a key role in coordinating all aspects of Hotel Services within the ward, ensuring the delivery of a consistently clean, safe and welcoming environment for patients, visitors and staff.

Working as an integral part of the multidisciplinary team, you will support high standards of cleanliness, infection prevention, ward organisation and patient experience, contributing directly to the smooth and effective running of the ward.

Main duties of the job

• Lead and coordinate domestic activities in partnership with the Domestic Supervisor.
• Monitor, maintain and continually improve cleanliness standards, escalating concerns where required.
• Undertake prompt spot‑cleaning to maintain safety and hygiene.
• Ensure all clinical and non‑clinical equipment is cleaned and available for immediate use.
• Maintain a professional ward appearance, ensuring all areas are tidy, organised and clutter‑free.
• Support and oversee daily catering processes in collaboration with catering and nursing colleagues.
• Assist patients with meal ordering, ensuring dietary preferences and clinical requirements are met.
• Prepare ward areas for mealtimes, ensuring a safe, dignified and patient‑centred experience.
• Serve meals, offer appropriate support with eating, and promote adequate nutrition and hydration.
• Maintain an accurate and up‑to‑date ward defect log, ensuring issues are reported, tracked and resolved.
• Liaise with the Estates Helpline to monitor progress on outstanding maintenance tasks.

Working for our organisation

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.