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Job summary

Main area
Medical Secretary
Grade
NHS AfC: Band 3
Contract
12 months (Fixed Term/Secondment until 1st July 2026)
Hours
Full time - 37.5 hours per week
Job ref
432-HR300-25
Employer
East Suffolk and North Essex NHS Foundation Trust
Employer type
NHS
Site
Colchester Hospital
Town
Colchester
Salary
£24,625 - £25,674 per annum
Salary period
Yearly
Closing
11/06/2025 23:59

Employer heading

East Suffolk and North Essex NHS Foundation Trust logo

Medical Secretary - Trauma and Orthopaedics

NHS AfC: Band 3

We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.

Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits

Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of the ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole.  The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

 

Job overview

Have you got the determination and desire to make a real difference to the lives of people in East Suffolk and North Essex?

We are looking for an experienced medical secretary to join the busy Trauma and Orthopaedic Department at Colchester Hospital. 

You should also have excellent communication skills, administrative and organisational skills and be able to produce accurate audio typing and reports as well as responding to ad hoc queries and deadlines effectively.

If you are someone with an approachable, helpful, flexible attitude who enjoys working as part of a team, then this could be the role for you.

This role is a Fixed Term/Secondment until July 2026 covering Maternity Leave. 

Main duties of the job

  • Audio typing of clinic letters using the digital dictation system and reports using Microsoft Word within agreed timescale. In the absence of the Consultant, ensuring these letters are sent out, to reach the correct destination within agreed timescales.
  • Responsible for the co-ordination of the administrative functions relating to the admission of patients in to hospital. Ensuring waiting lists are up to date and theatre lists are fully utilised
  • Add patients to the relevant in-patient and day-case waiting lists on the Patient Administration System; planning and maintaining the waiting list in accordance with the Patient Access Policy and Trust procedures.
  • Management and validation of patients 18-week Referral to Treatment pathways working closely with the Operations Coordinator and validation team.

Working for our organisation

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes. 

We are one of the largest NHS organisations in England, employing more than 12,000 staff. 

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. 

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. 

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.   

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients. 

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.   

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A 

Detailed job description and main responsibilities

For full details of the responsibilities and duties of this role please see the attached job description. 

Person specification

Qualifications

Essential criteria
  • GCSE Level C and above in English and English
Desirable criteria
  • AMSPAR Qualification

Experience

Essential criteria
  • Proven previous experience as a medical secretary or medical administrator
Desirable criteria
  • NHS experience
  • Experience of working with members of the public

Knowledge

Essential criteria
  • Confidentiality and Data Protection
  • Customer service skills
Desirable criteria
  • NHS Knowledge of relevant work area
  • Knowledge of the 18 week Referral to Treatment pathway.

Employer certification / accreditation badges

No smoking policyMenopause Friendly EmployerPositive about disabled peopleAge positiveArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Pastoral CareDisability confident committedStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthHappy to Talk Flexible Working

Documents to download

Apply online now

Further details / informal visits contact

Name
Chloe Trott
Job title
Service Manager
Email address
chloe.trott@esneft.nhs.uk
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