Job summary
- Main area
- Pharmacy IT
- Grade
- Band 3
- Contract
- Permanent: Cross site working
- Hours
- Full time - 37.5 hours per week
- Job ref
- 390-CSS-SO-9648-A
- Employer
- Mid and South Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Southend
- Town
- Westcliff-on-Sea
- Salary
- £24,937 Per Annum (Pro Rata for Part Time)
- Salary period
- Yearly
- Closing
- 15/07/2025 23:59
Employer heading
Pharmacy Systems Assistant
Band 3
Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.
Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.
We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.
Job overview
An exciting opportunity has arisen for an enthusiastic pharmacy assistant to join our Pharmacy ePMA and IT Systems Team. As a newly merged Trust with three acute hospital sites. The successful candidate will be working within the Pharmacy ePMA and IT Systems Team as crucial first-line support to all staff within the Trust who use the ePMA system along with all other systems that are used.
With major projects running alongside a 'business as usual' service for this critical system, the Pharmacy ePMA and IT Systems Team welcome new team members to join this friendly, high-energy and enterprising team.
Main duties of the job
Typical aspects of the role include:
- Running reports and other administrative tasks
- Answering support calls on a dedicated helpline
- Basic support tasks such as password resets, account building and amendments
- Triaging queries to the project and permanent teams
- Undertaking training on the EPMA system
- Assisting in project work
- Carrying out essential safety checks/tasks on the system
- Some cross-site working requirements
The roles are for a 9 - 5 Monday to Friday service, however some degree of flexibility can be considered; provided this does not affect the service operating hours.
To find out more about the role, please contact our team leaders:
Working for our organisation
Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.
We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.
From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook – if you are dynamic, forward-thinking and enthusiastic we want you to join us.
We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress
Detailed job description and main responsibilities
For full details about this varied and rewarding role, please see attached job description, but some of the responsibilities include
- Running reports and other administrative tasks
- Answering support calls on a dedicated helpline
- Basic support tasks such as password resets, account building and amendments
- Triaging queries to the project and permanent teams
- Undertaking training on the EPMA system
- Assisting in project work
- Carrying out essential safety checks/tasks on the system
- Some cross-site working requirements
Person specification
Essential
Essential criteria
- GCSE's or above
Knowledge and Experience
Essential criteria
- Communication Skills
- People skills
- Basic IT skills
- Escalation and prioritisation
- own workload management
Desirable criteria
- Problem Solving
- Initiative
- Admin/ Customer Services /support service experience
- Pharmacy/Hospital knowledge
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Remy Bradley
- Job title
- Lead Pharmacy EPMA & IT Technician
- Email address
- [email protected]
- Telephone number
- 01702 435 555
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