Job summary
- Main area
- Oncology
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (5 days per week)
- Job ref
- 318-25-T0459
- Employer
- Gloucestershire Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Cheltenham General Hospital
- Town
- Cheltenham
- Salary
- £24,625 - £25,674 (pa pro rata if part-time)
- Salary period
- Yearly
- Closing
- 06/07/2025 23:59
Employer heading
Medical Secretary, Band 3 - Oncology
Band 3
Join us at an exciting time for Gloucestershire Hospitals NHS Foundation Trust! We have an ambitious plan for our journey to Outstanding and are looking for aspirational, committed individuals to join us, making a real difference to both staff and patients.
As a former winner of England for excellence award: Tourism destination of the year, the beautiful city of Gloucester and the scenic regency spa town of Cheltenham are fantastic places to work and live.
As a hospital Trust we are currently involved in over 100 clinical trials and studies, whilst also providing acute elective and specialist services to a population of over 620,000.
By joining Gloucestershire Hospitals NHS Foundation Trust new colleagues can look forward to a warm welcome and a future full of opportunities and support.
Job overview
Medical Secretary, Band 3 (37.5 hours a week)
An exciting opportunity has arisen for an additional Full Time B3 Medical Secretary to join our extremely busy yet friendly Oncology team based at Cheltenham General Hospital. Working hours are over 5 days per week, Monday to Friday.
This important role supports the Outpatient Services in Oncology for Gloucestershire Hospitals NHS Foundation Trust.
Main duties of the job
You will ideally have secretarial experience and be accustomed to working in a high pressured and fast paced yet friendly environment.
As a member of the secretarial team, you must possess an excellent work ethic with proven organisational and communication skills, and be an exceptional team player.
You will be expected to take responsibility for the workload of a team of consultants, involving typing and proofreading of clinical letters; chasing results; managing busy mailboxes and phones; liaising with a variety of clinical staff and departments.
You must be able to work both independently as well as within a team environment.
You will also be required to support the wider secretarial teams as necessary under the supervision of the Supervisor Secretaries.
Working for our organisation
Our friendly and hardworking Oncology secretarial team supports a large cohort of medical staff including consultant clinical and medical
oncologists, specialty doctors and advanced nurse practitioners.
We welcome our new members of the team with full training and support.
Holiday entitlement of 27 days per year, pro-rata, plus 8 Bank Holidays, rising to 33 days after 10 years' service.
An annual personal development review to support your career aspirations.
Occupational health services and support.
Automatic membership of the NHS Pension Scheme.
Detailed job description and main responsibilities
- Use of voice recognition software to transcribe and proofread dictated letters
-High attention to detail and accuracy essential for typing and proofreading of clinical letters
- Typing correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance or other patient
contacts as directed by the secretary supervisor.
- Typing detailed medical reports for legal use when necessary.
- Supporting consultant staff by assisting with the production and transcription of letters
- Take and transcribe minutes as appropriate.
- Chasing of scan results
- Diary management, including coordinating appointments, booking of meeting dates and venues, organising and distributing paperwork as
required by the clinical team/supervisor.
- Management of busy mailboxes and telephones
- Liaising with external organisations for the benefit and progress of patient care, such as GP surgeries, other hospitals, etc
- Take ownership and responsibility for the workload of a team of Consultants, Dr’s and Nurses
See full Job description for further details
Additional Contact Details
Tanya Goodacre
Email: [email protected]
Tel: 0300 422 4032
Person specification
Qualifications
Essential criteria
- Educated to GCSE grade C or above (or equivalent) in literacy and numeracy
- Typing Qualification or demonstrable experience (min 40 wpm)
Skills
Essential criteria
- Good command and understanding of English, punctuation and grammar
- Excellent written and verbal communication skills
- Motivated by patient care
- Computer literate in MS Word, Excel, Outlook. Diary management
- Accuracy and attention to detail
- Able to manage high volume of telephone calls that may be potentially distressing or emotional
Desirable criteria
- Previous experience or understanding of medical terminology
Experience
Essential criteria
- Previous experience in a hospital or office environment
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Jennifer Wike
- Job title
- Admin Manager OHPCI
- Email address
- [email protected]
- Telephone number
- 0300 422 4029
- Additional information
Tanya Goodacre
Email: [email protected]
Tel: 0300 422 4032
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